CRM Executive - Aurangabad, India - IPD Placement

IPD Placement

Verified Company

Aurangabad, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job ID:

71795
Employment Type:

Full Time
Reference:

Work Experience:

2.0 Year(s) To 3.

0 Year(s)
CTC Salary:

4.00 LPA TO 4.50 LPA
Function:

Admin/Secretarial/Front Office
Industry:

Other
Qualification:

Any - Any Graduation; MBA/MMS/MPM/PGDM - Marketing
Location:
Aurangabad

Posted On:

23rd Nov, 202- Share On WhatsApp

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Key Responsibilities:
Develop and implement CRM strategies to improve customer engagement and retention.
Manage customer accounts and records, ensuring they are uptodate and accurate.
Analyze customer feedback and collaborate with the team to enhance product offerings.
Oversee the resolution of customer issues to ensure timely and effective solutions.
Work with marketing teams to identify opportunities for new customer acquisition.
Monitor CRM systems and ensure the integrity of customer data.
Provide regular reports on customer interaction trends to the management team.
Foster a positive relationship between the customer base and the company.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.
23 years of experience in a CRM role, with a track record of improving customer satisfaction.
Proficient with CRM software and data analysis.
Excellent communication and interpersonal skills.
Strong problemsolving abilities and customerfacing experience.
Ability to work in a team and manage multiple tasks.

Key Skills:

Crm

Crm Executive

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