Customer Care Executive - Gurugram, Haryana, India - Maxicus Kochartech

Maxicus Kochartech

Verified Company

Gurugram, Haryana, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Open Position:
Customer care executive

Job Role:
As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.

Job Description:

Provide superior Customer Experience on Video Call/Call.
Provide accurate, valid, and complete information by using the right methods/tools
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Collaborate with team members, and customer service teams to ensure a superior customer experience.
Follow the company's communication procedures, policies, and guidelines at all times
Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.

Minimum Qualifications & Requirements:

Only Graduate pass can apply.
Required 1 year of sales in ED-TECH Background.
Good Communication Required.
Rotational Shifts.
6 days working 1 week off.

Salary:
INR (per month)

20k ctc to 30k ctc

Working mode:
Work from Office

Location:
Gurugram

Plot no. 86, Phase 4, Sector 18, Udyog vihar, Gurugram.

Salary:
₹20,000.00 per month

Schedule: