Client Servicing Executive - Delhi, India - The Leather Laundry

The Leather Laundry

Verified Company

Delhi, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Responsibilities:

Establish longstanding and trusting connections by communicating professionally and empathetically with the clients.
Actively handle calls and meet daily as well as weekly sales team targets.
Creating, maintaining and updating spreadsheet data for review and analysis as well as benchmarking performance.
Maintain client interaction logs & handle customer accounts
Follow communication protocols, rules, and policies
Maintaining cross departmental communications wherever required and ensure timely resolution is being provided to clients.
Escalate concerns to other departments if it's concerning other departments like operations or logistics or invoicing departments.

Qualifications Requirement

Bachelor's degree or equivalent education
2 years working experience or 1+ year experience in customer service, sales or client services / interactions
Good Proficiency in English ( spoken and written )

Skills Requirement

Proactive working attitude, quick learning ability and good problem solving skills.
Previous working experience with spreadsheets, data entry, customer service calls is an added advantage in your onboarding
Open to adapt to organizational changes
Open to adapt to crossdepartmental shuffling if found suitable for other profile in same organization

Salary - Around 30-38K (little negotiable based on experience)

Location:

Mayur Vihar, Delhi

Job Type:

Full
Time / Onsite

Timings:

am to 7.00 pm (Mon-Sat)

Joining Type - Immediate

Job Types:
Full-time, Fresher

Salary:
₹22, ₹30,000.00 per month

Schedule: