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    Business Excellence Manager - Bengaluru, India - WSP

    WSP
    WSP Bengaluru, India

    1 day ago

    Default job background
    Retail
    Description

    Role Summary

    The candidate will be responsible for facilitating process work groups to define processes and provide guidance on standardization of processes in projects and various support functions for optimum results. The job requires the candidate to use a combination of logic, analysis, experience and wisdom to provide overall direction and effective solutions for ensuring compliance and leveraging best practices.

    Responsibilities

    The candidate would be responsible for identifying and driving improvement initiatives across the organization in line with business requirements. This would require demonstration of results in terms of cycle time reduction, reduced costs and improved quality.

    The candidate will also verify that Quantitative Goals are set for various projects and functions are met, report deviations and identify areas of improvement. At the organization level, the candidate will review & approve the baseline reports / improvement plans, and ensures effectiveness of process improvement plans.

    The candidate will be responsible for establishing, implementing and maintaining Management Systems (ISO 9001, 14000, 18001, in line with the requirement. This will also involve prioritizing process changes, planning for release and deployment and institutionalization of processes and best practices as per the organizational direction and road map.

    The job would require regular analysis of training needs on various aspects of process frameworks and other business needs and that these are planned and conducted to meet business objectives.

    Excellent communication, interpersonal and leadership skills are essential for this role as the candidate would be mentoring/training other members of the team, interacting with managers, heads of departments. The candidate should be proficient in generating and delivering effective training programs, client presentations and reviewing process documentation.

    Key Competencies / Skills

    Mandatory Skills

    • Good understanding of industry standards like ISO models (9001, 14001, and project governance/ execution processes
    • Process definition, deployment and institutionalization
    • Trainings on QMS and various other business and behavioral aspects for associates self-development
    • Information Security/ Business Continuity (ISO 27001)
    • Risk Management (ISO 31000)
    • Good communication and interpersonal skills
    • Internal auditing/ health check reviews
    • Project Management
    • Statistical analysis and modelling techniques
    • Lean/ Six sigma based improvement methodology
    • Liaison with external agencies for Audits / Assessments
    • Presentations to business and clients
    • Proficiency in Microsoft Office applications and other project management tools like MS Project, Share Point etc.

    Desired skills

    • Project Management Professional (PMP) certification from PMI.
    • Exposure to software development life cycle and understanding of software architecture.
    • Familiar with working methodologies of AEC/GIS industry.

    Qualifications

    • BE/B Tech in Mechanical/ Electrical/ Civil or allied disciplines
    • MBA/ PGDM will be an added advantage
    • Total of 12-14 years of experience
    • Minimum 3 years of experience at Managerial level
    • 4-5 years of experience in driving quality initiatives
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