- Work closely with catering partners to identify gaps in processes at the kitchen.
- Create vendor performance scores based on analysis of the backend incidents data.
- Create structured plans to close the operational, hygiene, culinary, production plan & manpower management gaps.
- Work towards achieving higher performance scores with the partners.
- Bring in culinary, and staff management expertise by working with various consultants.
- Hold strong relationships with all the stakeholders of key partners.
- Forecast incidents, and preparedness at partner kitchens and suggest solutions.
- Implement service excellence and efficiency of partners.
- 8+ Years of experience in the Hospitality, Catering, or Restaurant industry as a manager/consultant
- Knowledge of Catering unit operations, manpower handling, curating menus & production plans
- Good communication skills with fluency in English & Hindi
- People management skills
- Expertise in Excel, PowerPoint
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Supply Excellence Manager - Bengaluru, India - SmartQ
Description
Key roles and responsibilities:
Other qualifications:
Message from CEO:
We've realized that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves uniquely positioned to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world of stress and pressure. Together, let's play our part in making this world a more beautiful place.