Telesales Representative - Thane, India - DNS Recruitments
Description
Job description
Job Brief:
Responsibilities:
- Utilize scripted content to contact potential or existing customers, informing them about our services
- Address customer inquiries regarding services or the company
- Pose relevant questions to understand customer requirements and successfully close sales
- Follow up by inviting customers to visit the centre and personally assist in closing the sale
- Maintain an updated customer database by entering relevant information
- Go the extra mile to achieve sales quotas and lay the groundwork for future sales
- Maintain detailed records of calls and sales, noting valuable information
Requirements and Skills:
- Proven experience in telesales or a similar sales/customer service role
- Demonstrated track record of meeting and exceeding sales quotas, preferably via phone
- Proficiency in relevant computer programs (e.g., CRM software) and telephone systems
- Ability to acquire knowledge about our services and effectively communicate their features to prospects
- Excellent command of the English language
- Strong communication and interpersonal skills
- Ability to remain composed and handle rejection
- Exceptional negotiation skills to address issues and resolve complaints
- Preferred experience in the hospitality or sports sector
- Bachelor's degree in any field
Work Timings: 9am to 6pm or 10 am to 7 pm
Experience:
- Cold calling: 3 years (required)
- Sales: 3 years (preferred)
Job Types:
Full-time, Permanent
Salary:
₹25, ₹300,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Supplemental pay types:
- Commission pay
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
Language:
- English (preferred)
Speak with the employer
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