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Salesforce Technical Lead - Pune, India - Bajaj Markets
Description
Primary Role
A Technical Tech Lead is extensively trained and has 8+ years of experience in the Salesforce products and they work with the business analyst(s) to design the system architecture and specification.
They are often responsible for delivering a specification to a team of Salesforce administrators and developers to deliver to the solution. They are one of the most qualified and well-paid roles in the Salesforce eco-system due to the investment they have made developing in their extensive level of technical knowledge and certifications achieved.
A Technical Architect will have completed their Salesforce Technical Architect Certifications.
Responsibilities and KPIs
Team Management
· Build a strong talent management model for the function and lay down career growth plan
· Participate in recruitment process to identify the right talent at senior positions within the function
· Establish individual performance expectations and regularly review individual performance of the team
· Motivate and control attrition by addressing issues that the team might be facing
Desired Skills
· Bachelor's degree in Technology + Post graduation degree either in Technology or Management
· 8+ years of hands-on Salesforce experience, designing solutions, configuring and developing custom Apex/Visualforce/Lightning code in the areas of Service Cloud, Sales Cloud, Workflows, Mobile, Single Sign On, API's, Mulesoft and integration to enterprise systems
· Extensive solution definition experience including evident experience and knowledge of –
· CRM System and Solution Architecture design (functional & technical),
· Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints
· Application and Integration patterns
· Understands web services (SOAP, REST, JSON, XML), Microservices architecture and other technologies that can be used to transport data in an enterprise environment and interact with
· Demonstrates successful implementation of Batch Apex and/or Schedule Apex development
· Handson experience with Java or C#, HTML, JavaScript, and CSS
· Experience managing and influencing a diverse team
· Demonstrated analytical and quantitative skills, ability to use hard data and metrics to back up assumptions and develop business case
· Has performed the role of Technical Solution architect atleast for 4 years for
· Knowledge of lean/agile practices - good knowledge of techniques for planning, monitoring and controlling programs
· Effective leadership, interpersonal and communication skills
· The ability to command respect and to create a sense of community amongst the members of the Scrum teams
Must have Certifications for Salesforce Technical Architect
· Salesforce Developer
· B2C Solution Architect
· Technical Architect
· Application Architect
· System Architect
· Heroku Architect
Typical Salesforce Technical Architect day
· Morning
You start the day with a progress meeting with your team.You are keen to check in on a current project to make sure that the design meets the Client business needs.There were some changes to be made from your previous meeting and you want to check that these have now been actioned and appropriate solutions are now in place.
· Mid Morning
You have a coaching session with one of your colleagues – you check in on their progress, offer mentorship and create an action plan to support their growth.
· Afternoon
You have a new Client discovery session planned in where you plan to understand their business goals, challenges and pain points.
· Late Afternoon
You have a review session scheduled where you hope you will be able to sign off on authorising the technical design to ensure all are compliant with Salesforce design principals.
· End of Day
You close the day by reviewing your emails and responding to queries that have come up over the course of the afternoon.
Location
· Role is based out of Finserv MARKETS Head office in Pune