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    Cloud Engineer - Noida, India - Newgen Software

    Newgen Software
    Newgen Software Noida, India

    Found in: Appcast Linkedin IN C2 - 8 hours ago

    Default job background
    Technology / Internet
    Description

    Cloud Engineer

    Location: Noida

    Job Description:

    The incumbent will be responsible for the managing round the clock Customer Production environment and operations running on Cloud.

    • B.Tech [CS / EC / IT] and 2-4 yrs. of relevant experience.
    • Excellent oral and written communication skills
    • Experience & working knowledge of OS [Linux, Windows] / Web Server [Jboss, IIS, Apache] / Database / Networking
    • Basic knowledge of Java / MS SQL
    • Hands on experience of Amazon Web Services / Microsoft Azure; AWS/Azure certification (Preferred to have) \
    • Knowledge of automated scripting tools
    • Preferred ITIL

    Desired Profile:

    • First touchpoint for customer
    • Initial handling of all customer tickets
    • Track to closure of customer tickets by assisting the responsible teams
    • System software and AWS/Azure infrastructure L1/L2 support
    • Newgen solution / application L1/L2 support
    • Responsible for Production environment
    • OS / Web Server / Application Patch Deployment [Jboss, IIS, Apache etc]
    • Deployment & Support in roll-out of applications
    • Change Management impact analysis & deployment
    • Facilitating Experts
    • Assisted support to other functions
    • Routine Maintenance
    • DEV/UAT/PROD environments preparation & management
    • Track & monitor SLAs for closure of customer tickets
    • Open to work in shifts (24*7 operation)
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