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    Oracle EPM Senior Support Consultant - Bengaluru, India - Version 1

    Version 1
    Version 1 Bengaluru, India

    10 hours ago

    Default job background
    Full time
    Description

    Job Description

    Specifics:

    Project-Related:

  • Support and administer the Hyperion Suite of applications.
  • Work with ticketing tools.
  • Develop training documents.
  • Provide clear status reports.
  • Communicate effectively with clients.
  • Be flexible to work in different shifts.
  • People Relations:
  • Maintain Version1 quality standards.
  • Collaborate with the team and support fellow members.
  • Participate in organization-wide initiatives.

    • Technology-Related:

  • Handle application administration.
  • Provide functional support.
  • Offer technical support.
  • Possess basic infrastructure knowledge.
  • Understand basic database concepts.
    • Qualifications
  • A minimum of 7 years' experience as a technical support analyst or similar role.
  • Oracle EPM Cloud Suite experience.
  • hands-on experience with Hyperion Planning, Essbase, HFM, and FDMEE (both on-premises and on-cloud).
  • ITIL process Knowledge
  • Ability to research, learn, troubleshoot, and support.
  • Willingness to operate and progress in areas that are outside of previous experience.
  • Ability to multi-task and prioritize across concurrent workloads may be required.
  • Excellent written and verbal communication

    • Experienced user of defect tracking systems

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