Operational Reliability Fleet Support Lead - Bengaluru

Key Responsibilities · Provide IT Support 24x7 on call production support. · Serve as the primary escalation point for complex technical issues across hardware, software, and network systems. · Monitor and improve helpdesk operations, ensuring timely resolution of support tickets ...

The Customer Support Lead oversees daily operations for a team of 15–20 CS consultants. · ...

Key Responsibilities: · Team Leadership & Operations Management: · Lead daily operations of the technical support team, ensuring adherence to SLAs, TAT, and KARAs. · Develop strategies to optimize team performance and efficiency. · Roster & Shift Management: · Oversee team roster ...

We are seeking a highly skilled and proactive Lead Operations Engineer to oversee and support our Data and Analytics (DNA) platform in a mission-critical environment. · This role is responsible for delivering Level 2 (L2) and Level 3 (L3) support for the Data and Analytics team, ...

Telus International is looking for a highly skilled and customer-focused Lead AI Data Solution Technical Support professional. · This role requires a combination of technical expertise, leadership skills, and problem-solving capabilities to ensure high-quality service delivery. · ...

As Lead – Product Support & IT Infrastructure you will oversee the technology backbone that supports MIC Global's products data operations and global business continuity. · You will manage all aspects of IT infrastructure system uptime cybersecurity and support operations ensurin ...

We are seeking a Lead Customer Support for our team. The successful candidate will be responsible for leading a team of 8-10 employees and ensuring excellent customer service. · ...

The Tech Support Lead is responsible for overseeing day-to-day technical support operations and leading a team of technical support specialists. · We provide quality control encoding security access to Digital Service Providers DSPs such as Spotify YouTube and many more and compe ...

The position involves managing escalations & tickets ensuring knowledge sharing & team collaboration overseeing hardware troubleshooting leading technical support for projectors allocating work effectively. · Manage escalations & tickets · ...

+The Lead, Production Support, will lead a team of support analysts and provide setup and testing of production job execution... · +Capability Building and Service Delivery - Execute the business plan set up by functional leaders... · Technical Expertise – Develop and execute hig ...

Emergent builds autonomous coding agents that replace traditional software development by generating, testing, · and deploying production applications directly from plain-language intent. · Lead and empower a high-performing team of support professionals handling both technical a ...

We are looking for a pro-active and highly skilled IT Support Lead Agent to join our rapidly growing organization. · Own and manage Jira Service Management (JSM) administration for Tenthpin Solutions · Act in a lead coordination role for the Level 1 service team · Develop and mai ...

Job summary · Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. · ...

We are seeking a Product Support Lead to establish and manage our product support function. · This is a mid-level, hands-on role for someone with strong operational support experience, · who can handle client-facing issues while building the foundation for a scalable support team ...

Lead customer support team to deliver exceptional service. · ...

Voiro powers revenue intelligence for media and advertising businesses. Our platform enables companies to streamline revenue operations, gain deep insights, and optimize billing accuracy – helping them run smarter, faster, and more confidently. · ...

We are seeking a highly skilled and proactive Lead Operations Engineer to oversee and support our Data and Analytics (DNA) platform in a mission-critical environment. · Operational Leadership: Lead and mentor a team of offshore engineers supporting DNA production, QA batch jobs, ...

Production Support Lead · The Production Support Lead is a critical role within our organization, responsible for ensuring the reliability and efficiency of our production systems and processes. This position acts as the primary contact for all production support-related issues, ...

The Tech Support Lead is responsible for overseeing day-to-day technical support operations, ensuring high-quality customer service, · and leading a team of technical support engineers.This role combines hands-on expertise with leadership, process improvement, · and cross-functio ...

We are seeking an experienced SQL Support Lead to join our team in Chennai/Bangalore. The successful candidate will lead the Operations team and drive strategic direction for job monitoring and support operations. · ...

Tenthpin Solutions is looking for a pro-active and highly skilled IT Support Lead Agent to join our rapidly growing organization. · The Opportunity: · As an IT Support Lead Agent, you will play a key role in enabling first-class product service for our prestigious life sciences c ...