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    Solution Consulting Ops Manager - Hyderabad, India - Highspot

    Highspot
    Highspot Hyderabad, India

    3 days ago

    Default job background
    Full time
    Description

    What You'll Do

  • Buyer Experience. Develop relationships with our key internal stakeholders to synthesize key themes to keep us moving towards a highly efficient experience. Coach the SC Operations team to deliver quality work.
  • Scale Organizations, Processes and Operations. Work with the Services Director and Solution Consulting Leader to design organizational and process changes as our company grows and evolves.
  • Develop a High Performing, High Engagement Team and Culture. Coach and develop your direct reports. Demonstrate very high emotional intelligence. Set and uphold the highest performance standards. Help colleagues "enjoy the ride" - one of our core guiding principles.
  • Partner effectively across functions. Act as an ally and partner to colleagues in sister functions - Product, Account Management, Marketing and others - making decisions that take broader perspective into account and providing insight into others' decisions. Demonstrate a balanced, reasoned approach to conflict or differing priorities.
  • Cultivate deep product knowledge. Gain deep knowledge, understanding, and experience with the Highspot platform and the value it provides businesses.

    • Your Background

  • 5+ years of leading high performing teams, ideally supporting Sales functions
  • 3+ years working with SaaS products and technologies
  • Demonstrated ability to work cross functionally
  • Familiarity with SaaS businesses, metrics, goals, challenges
  • Knowledge of technology in the sales tech, CRM or martech space
  • Knowledge of how businesses and sales teams operate in our target market
  • Proven strong executive leadership and decision making abilities
  • Strong communication skills, ability to articulate and sell a vision internally and externally
  • Strong execution skills and the ability to drive action and accountability
  • Proven track record of hiring, developing and managing world-class talent
  • Experience working with and deploying CMS/DMS technologies. Working Knowledge of CRM (, Dynamics 365) architecture and administration
  • Entrepreneurial spirit and mindset, a focus on possibilities and not obstacle
  • Proven ability to navigate ambiguity and change
  • Proven track record of defining and optimizing processes
  • Strong written and spoken English
    • #LI-LH1
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