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Gurgaon

    Assistant/Lead Manager - Gurgaon/Gurugram, India - HuQuo Consulting Pvt. Ltd.

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    permanent Technology / Internet
    Description

    Role & Responsibilities Overview :

    • Lead the development and execution of a change management strategy and plan tailored to the transition from Google workspace to Microsoft365
    • Develop and implement comprehensive change management strategies and plans for major organizational changes, ensuring alignment with business objectives and goals
    • Identify and engage with key stakeholders, including executives, managers, and employees, to build support and commitment for change initiatives
    • Create and execute effective communication plans to inform and educate employees about upcoming changes, project milestones, and the benefits of the changes
    • Assess the impact of changes on employees, processes, and systems to identify potential challenges and opportunities for improvement.
    • Design and oversee training programs to equip employees with the skills and knowledge necessary to adapt to new processes and technologies.
    • Develop comprehensive documentation that outlines the migration process including stepbystep guides, FAQs, and training materials
    • Proactively identify and address resistance to change, providing coaching and support to employees and leaders to navigate the change process.
    • Define key performance indicators (KPIs) to measure the success of change initiatives and regularly evaluate progress against these KPIs.
    • Collaborate with crossfunctional teams to gather feedback and make adjustments to change strategies as needed to ensure successful implementation.
    • Maintain accurate records of change management activities and produce regular reports to communicate progress and results to stakeholders and leadership.
    • Responsible for people management and perform other duties as assigned
    • Creating reports summarizing the results of the change management process to identify areas for improvement in future projects
    • Understand industry standard and/or client specific system development life cycle (SDLC) phases, including the ability to provide guidance on how to document business requirements and impacts on process flows.

    Candidate Profile :

    • Bachelor's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates.
    • 48 years of relevant experience.
    • Must have experience in managing clients directly
    • Working experience with JIRA, DevOps, SharePoint & Confluence will be preferred
    • Working knowledge of implementing enterprise tools to support change management process implementation and creating standard documentations
    • Superior analytical and problemsolving skills
    • Excellent planning, organizational and time management skills
    • Strong competency in MS applications including Word, Excel, PowerPoint, Outlook and other business analysis specific tools and techniques.
    • Outstanding written and verbal communication skills.
    • Candidate with Six sigma certification will be preferred.
    • Able to work in fast pace continuously evolving environment and ready to take up uphill challenges
    • Is able to understand cross cultural differences and can work with clients across the globe
    )


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