Customer Success Associate - Bengaluru, India - Crio

Crio
Crio
Verified Company
Bengaluru, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Title:
Associate - Customer Success

Company Overview:

Crio.
Do takes pride in being the world's first work-like experiential learning platform.

Our mission is to empower developers with high-quality applied learning opportunities, revolutionizing the way technology is learned and careers are transformed.

By providing "work-like" Micro-Experiences, we offer developers a taste of real-world problem-solving while enabling tech organizations to discover and nurture exceptional talent.


Requirements:


  • Strong written and verbal communication skills.
  • Highly empathetic with a genuine desire to help individuals grow.
  • Active listening skills, patience, and curiosity about how things work.
  • Ability to test new processes and make quick decisions in a fastpaced environment.
  • Proactive, disciplined, organized, and resilient.
  • Eager to learn and open to feedback.
  • Ability to manage work in an organized manner and provide progress reports.
  • Strong execution rigor and attention to detail.

Good to Have:


  • Proficiency in handling data and reports using tools like MS Excel.
  • Basic understanding of programming.
  • Minimum 1 year of experience in customer handling/customer support.

Perks:


  • Work in a disruptive space, redefining technology learning for software developers.
  • Opportunity to be an early member of the team and grow with the organization.
  • Work with a founding team experienced in engineering, product management, business, operations, and strategy from renowned companies like Google and Flipkart.
  • Competitive compensation and benefits package.

Additional Details:


  • Location: Bangalore (Inoffice).
  • Shift: Day shift.
  • Package: As per company standards.

Salary:
₹325, ₹550,000.00 per year


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you ready to relocate to Bangalore? Y/N
  • Currently, are you Working? Yes/ NO
  • Are you okay with the compensation company is offering?(45.5lpa) Yes/No

Experience:

- total work: 1 year (required)

  • Customer support: 1 year (required)

Work Location:
In person


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