- Identify and analyze business needs, conduct requirements gather, and define scope and objectives.
- Learn, use, and support various software and systems with ease.
- Ensure support documents are created and distributed/posted in a timely manner.
- Perform data gathering, root cause analysis, and performance trending to develop appropriate process changes.
- Develop gap analysis with leaders and identify improvement opportunities and initiatives.
- Review solution designs with the project teams to ensure they meet requirements, are scalable, and high quality.
- Manage and execute user acceptance test effort, data, and cases, and identify pertinent performance metrics.
- Create impact assessments and analyze the ROI for system enhancements.
- Adhere to practices that improve operational efficiency via expanded communications with key process constituencies, including Technology, sales, and services.
- Intrapreneurship: At Cogoport, you own and drive projects forward. You have the world at your feet, and complete flexibility and freedom to take up new initiatives that would benefit the customer.
- Customer Centricity: Our customers are at the heart of all that we do. Without happy customers, our company is doomed. Understanding their perspective collectively is key to our success.
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Process Analyst - gurugram, India - Cogoport
Description
Cogoport Story
Do you prefer to get speeding tickets or parking tickets?
Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.
The team at Cogoport is working on developing a new category, the Global Trade Platform , that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.
Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR) by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.
Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity . If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.
Cogoport Leadership
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Life at Cogoport: It's rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You'll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.
With huge growth and the right entrepreneurial mindset, comes huge opportunities So, wherever you join us, you'll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.
For more insights about the company: no->
Why Cogoport?
International Trade can be complicated at times and every day brings new challenges and opportunities to learn. When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.
About the role: As a Process Analyst you will be a critical part of the Process Excellence team. Analyzing, defining, documenting, assessing, and scrutinize the business processes of the organization or department and then identify areas for potential improvement.
Designation
Process Analyst
As a Process Analyst, you'll
Who we're looking for
• 1-3 years in Data Analysis/Business Analysis/Process Excellence
• Data Analytics - Expertise in SQL is must
• Engineering (Data Science or CS) will be preferred.
• Certifications in Analytics will be a plus.
Core Values of Cogoport
Cogoport is an equal opportunity employer . We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.