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    Assistant Manager EXL/AM/1022215 - bangalore, India - exl

    exl
    exl bangalore, India

    6 minutes ago

    EXL background
    Description

    Job Description

    Key Responsibility Areas including preferred Skills and Experience

  • Perform Accounts receivable activities including Billing, Cash Application, Collections, Dispute Management, Exception handling, Reporting and Month-end deliverables.
  • Have good understanding of O2C module on ERPs
  • Interact with customers, requestors, and other stakeholders.
  • Good understating of accounting concepts
  • Day to day team & process management experience
  • Strive to exceed SLA parameters
  • Acumen for quality and improving timelines
  • Identify training needs, arrange trainings and evaluate post training performance
  • Have flair for process improvements and automation opportunities
  • Good MS Office knowledge
  • Undertake additional responsibilities and display leadership qualities

    • Competencies:

  • Knowledge of the process and systems
  • High level of computer proficiency and excellent MIS skills
  • Ability to coach and give feedback on an ongoing basis
  • Clear written and verbal communication
  • High level of Customer Service and Quality Orientation
  • Strong Communication and Motivational Skills
  • Ability to lead in a continually challenging environment
  • Effectively plan, prioritize and execute everyday floor operations

    • Eligibility Criteria:

  • Good communication skills both written and verbal
  • Should have 3- 5 years of experience
  • Should have experience of managing a team of 10 members
  • Must carry experience with SAP for Order to Cash processes.
  • Should have good experience and understanding of billing process
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