Admissions Counselor - Gurugram, Haryana, India - Efficace Solutions
Description
Responsibilities & Duties- Act as a mentor and guide for potential learners, offering career advice and insights into how upGrad can accelerate their professional journey.
- Provide personalized career counseling to potential learners, assisting them in charting their career trajectory and demonstrating how upGrad can facilitate their goals.
- Meet weekly enrollment, revenue, and collection targets to contribute to the overall success of the organization.
- Establish the unique value and effectiveness of upGrad's online/blended learning model to potential learners.
- Manage the complete sales lifecycle for assigned leads, including initiating contact, conducting product demonstrations, closing sales, and nurturing postsales relationships.
- Maintain a comprehensive database of lead interactions within the CRM system, offering continual feedback to the marketing team to enhance lead quality.
- Minimum of 2 to 5 years of B2C sales experience, with at least 1 year spent in a single company.
- Prior experience in selling education products [Preferred].
- For Data/Tech/AI programs: Engineering, Computer Science, BCA.
- For Management programs: BBA, Management, BSc, BCom & any other graduation program.
- Previous experience working a 6day work week.
- Currently working in the capacity of an individual contributor.
- Proven track record of meeting targets in the existing company.
Skills:
- Excellent written and verbal communication skills, including strong interpersonal and presentation abilities.
- Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
- Ability to persuade learners towards enrolling in courses while ethically influencing their decisions.
- Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.
- Minimum 120 minutes of talk time over calls per day.
- Conduct 12 virtual sessions (VCs) per day, each lasting at least 60 minutes.
- Connect with a minimum of 40% of your leads each day i.e., a minimum of
- Consistently meeting and exceeding weekly revenue targets.
Note: The above KPIs are indicative and will vary based on the business vertical._
Job Types:
Full-time, Permanent
Salary:
₹350, ₹500,000.00 per year
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
Experience:
- total work: 2 years (required)
- Sales: 2 years (required)
Work Location:
In person
Application Deadline: 15/03/2024
Expected Start Date: 20/03/2024
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