Education Counselor - New Delhi, India - Alchemist India
Description
Responsibilities and Duties
A Student/Admission/Education Counselor is a very integral part of Alchemist Team. His/Her primary responsibilities would be as follows (but not limited to...).
- Interact with students and family members and explain about the benefits of Alchemist MBA/UG Exam prep program.
- Convince and Enroll students for the program.
- Coordinate with Different stakeholders and facilitate query resolution for Students and his family.
- Collaborate with different stakeholders to design and execute strategies for student interaction and enrollment.
- Systematically maintain student data at every stage and follow through process.
- Work hand in hand with different stakeholders to maintain a smooth flow of student acquisition process.
- Help and resolve enrolled students queries and guide through the course
- Ensure we maintain positive & Happy customer engagement ratings.
Key Skills
Proficient in Spoken and written English, Excel, Presentation Skills, Customer Relationship Management, English
Required Experience and Qualifications
- Graduate and above. Must have more than 2 yr of work experience. MBA is an added advantage. Already worked as a counselor is also an advantage.
- Extremely comfortable with English and Hindi language. Proficiency in spoken and written english.
- Extremely confident with interactions.
- Good at recording and maintaining student data and follow ups
- A go getter with willingness to learn new processes and collaborate with multifunctions to execute strategies from acquiring to enrolling students.
Salary:
₹20, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
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