Ticketing Executive - Nashik, India - Paradigm Consultancies

Paradigm Consultancies

Verified Company

Nashik, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

WE ARE HIRING

Job designation:

TICKETING EXECUTIVE

Job location:

NASHIK, MAHARASHTRA

Salary:

10,000 TO 20,000 PER MONTH

Experience:

Total experience:
3 YEARS

Minimum experience:

12 YEARS AS A TICKETING EXECUTIVE OR RELATED

Education:

Bachelor's degree in a relevant field

Skillset:

Good communication skills
Proficiency with MS Office

- proficiency in using ticketing software

ONLY FEMALE CANDIDATES ARE PREFERRED

IMMEDIATE JOINERS REQUIRED

FULL TIME

PROFILE INTRODUCTION:

PROFILE RESPONSIBILITIES:

Process ticket reservations, changes, and cancellations efficiently and accurately.
Provide exceptional customer service by addressing customer inquiries and resolving any issues or complaints promptly.
Maintain updated knowledge of airline policies, procedures, and regulations to ensure compliance and provide accurate information to customers.
Coordinate with airlines, travel agencies, and other relevant parties to ensure seamless travel experiences for clients.
Keep detailed records of customer interactions, transactions, and inquiries for future reference and analysis.
Stay informed about industry trends, new travel products, and services to provide customers with the most relevant and uptodate information.
Collaborate with team members to improve overall customer satisfaction and contribute to the achievement of company goals and objectives.
Handle any additional administrative tasks related to ticketing and reservations as assigned by the management.

PROFILE REQUIREMENTS:

Bachelor's degree in a relevant field

or equivalent work experience.

Proven work experience in a similar role within the travel industry, preferably in ticketing and reservations.
Excellent communication and interpersonal skills to effectively interact with customers and team members.
Strong attention to detail and ability to work accurately in a fastpaced environment.
Solid knowledge of airline policies, regulations, and industry best practices.
Ability to multitask, prioritize tasks, and manage time efficiently.
Strong problemsolving skills and the ability to handle customer complaints and resolve issues professionally.
Flexibility to work in shifts and on weekends if required.

Salary:

₹10, ₹20,000.00 per month

Benefits: