O365 Administrator E2/e3 - Chennai, India - L A Consultancy

L A Consultancy

Verified Company

Chennai, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

BE|BTech|MCA having 5 to 10 years of related experience with Exchange Online, Office 365, PowerShell use in Production environment, SharePoint/O365 administrator experience.

Significant experience with Office 365 services and ability to work with diverse teams to plan and develop enterprise architecture for Office 365 and supporting components
Hands on experience with implementation, deployment, migration, and support of core O365 services, including (but not limited to):

OneDrive - including collaboration and file sharing across PC and Mobile Devices

Exchange Online - including mailbox migration

SharePoint Online - including policy enforcement, data protection, governance

Evaluate needs and deliver solutions using OneDrive, Teams, SharePoint and other O365 collaboration tools.
Engineer Office 365 Groups, Teams, providing deep technical knowledge on various Teams architecture elements deployed.
Support the development, deployment, and execution of Office 365 services and develop related service strategies.
Develop concise and accurate engineering documentation including design, artifacts, knowledge guides, and operating procedures.
Administer and support Office 365 support configurations and policies.
Provide leadership to the team in supporting the development and execution of Office 365 roadmaps and service strategy, including Governance, Licensing, and Policy.
Facilitate discovery sessions and surface and analyze customer business requirements and align it with Office 365 capabilities (Teams, SharePoint, OneDrive, etc.) within a Microsoft E3/E5 licensing framework.
Support technical and program teams to translate requirements into solution designs and influence stakeholders to drive consensus on approach and work towards achieving desired outcomes.
Develop concise and accurate engineering documentation including design plans, implementation guides, knowledge guides, and standard operating procedures
Support the PM in development and maintenance of Project Plans and Schedules, Test Plans, and Acceptance Criteria for implementation of services and capabilities of Office 36
Provide hands on technical support for the design, construction, configuration, and maintenance of all facets of an Office 365 Tenant.
Establishing and maintaining Office 365 Exchange mailboxes, user accounts, distribution groups and providing input on enterprise exchange policies and procedures.
Perform configurations and adjustments to enhance mailbox performance
Monitor and execute automated and manual mailbox backup and restore processes.
Support Office 365 Operations and Maintenance (O&M) of all components enabled in the Office 365 Tenant.
Support mission critical, 24x7 systems; available for shift and weekend tasks as assigned
Monitor ticket queue to ensure that all contractual SLAs are satisfied.
Interface with Microsoft for any Tier 3 support.
Participate in monthly patching maintenance.

Technology Skills

Expert knowledge of Microsoft Exchange Online/Server and core elements: Active Directory, High Availability and Disaster Recovery Configurations, Mail Flow and Connectors, Outlook client configuration, PowerShell, ATP, SMTP, SSL/TLS
Extensive experience and skill in the use of PowerShell to report on, manage and automate Office 365 services.
Microsoft Certified Solutions Expert (MCSE) Certification
ITIL Foundation Certification
Microsoft Certified IT Professional (MCITP)
Preferred Microsoft Certifications, such as Office 365 MCSA, MCSE