Tally Support Executive - Mumbai, India - Software at Work India Pvt. Ltd
1 week ago
Description
About SAW India:
- Affordable to buy and maintain yearonyear.
- Easy to use and implement.
- Rapidly deployable and yet customizable as needs change.
Position:
Tally Support/Sales Executive (Full Time / Part Time)
- Provide exceptional customer support and assistance to users of our Tally software, resolving issues and answering queries promptly and effectively.
- Utilize your deep knowledge of Tally to guide customers through software functionalities, troubleshooting technical problems, and ensuring smooth software operations.
- Demonstrate excellent communication skills in order to explain complex accounting concepts and software features to users with varying levels of expertise.
- Collaborate with cross-functional teams to identify and escalate software bugs, suggesting improvements and enhancements to our development team for a seamless user experience.
- Stay up to date with the latest software updates, new features, and industry best practices to provide accurate and up-to-date information to our customers.
- Leverage your problem-solving abilities to identify and address customer pain points, working closely with them to find suitable solutions and improve their overall experience.
- Assist in training and onboarding new customers, ensuring they are equipped with the necessary knowledge and skills to effectively use our Tally software.
Requisite:
- Undergraduate/ Graduate/Any Diploma or Postgraduate (B. Com Preferred)
- Good Communication, Presentation & Interpersonal Skills
- Proficient in using Microsoft Office.
- Passion for the SaaS industry and its best practices
- Strong desire to learn along with professional drive.
No
of Openings:
4
Eligibility :
Freshers - 01 years of experience
Job Location:
Santacruz East, Vakola, Mumbai
Working Days :
Monday to Friday; 10:00am to 1:30pm - Saturday
Salary:
₹12, ₹35,000.00 per month
Benefits:
- Health insurance
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Speak with the employer
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