Junior Executive- IT Help Desk - Calicut, India - Malabar Group

Malabar Group

Verified Company

Calicut, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Code

MGR1820

Designation

Junior Executive

IT Help Desk

Business Vertical

Malabar Head Quarters

Job Summary

Manage the help desk team and evaluate performance
Ensure business service is timely and accurate on a daily basis
Contribute to improving business support by actively responding to queries and handling complaints
Establish best practices through the entire technical support process
Follow up with business to identify areas of improvement
Develop daily, weekly and monthly reports on help desk team's productivity
Provide business feedback to the appropriate internal teams

Functional Area

Information Technology

Location

Calicut

State

KERALA
Country

INDIA
Educational Qualification

GRADUATION
Age

Below 30

Experience

1 to 2 Years

Salary Range

As per industry Standards
**(INR)