- Confirmation matching for all 3rd party, Custody and Bank clients/counterparty on a timely basis.
- Understand and resolve mismatches, breaks, and queries from clients.
- Process settlement instructions for trades that do not STP before the currency cut off's.
- Chase clients/counterparty to ensure trades are matched and settled before the SLA
- Collaboration with various teams like Trade Support, Static and Sales and trading
- Working on KRI/KPI's to ensure the data reflected for the functions are accurate.
- Work towards process improvements and efficiency.
- Able to navigate through various confirmation and settlement platforms used within the organization.
- Be swift and pro-active in query resolution and timely escalation of any issues arising during the BAU.
- Working experience in any of these functions i.e FX Confirmation, Settlements, Static or middle office for minimum 5-6 years
- Basic knowledge of FX products like FX Spot, forward, swaps, NDF and FX Options
- Interpret and understand swift messages like MT300, MT202, MT304 etc
- Preferred experience to navigate various platforms like WSS, GTSS, Harmony
- Team player and good attitude and willingness to learn and adapt to the situation.
- Escalate in a timely manner and should collaborate with various internal and external teams
- Answers inquiries and resolves problems or issues. Assesses needs and suggests/promotes alternative approaches to service models.
- Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg's Gender Equality Index (GEI)
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score
- 100 Best Workplaces for Innovators, Fast Company
- CDP's Climate Change 'A List'
-
Customer Service Representative
5 days ago
enhanceplus Consultant Pune, India**Job Overview**: · We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clien ...
-
Customer Service Representative
11 hours ago
WIDE SOFTECH LTD Pune, Maharashtra, IndiaA customer service Representative is the first person most customers communicate with when then have a problem.The customer service Representative must handle complaints provide appropriate solutions for customers and follow up to resolve any issues their customers experience · * ...
-
Customer Service Representative
1 week ago
Smart Employment services Pune, IndiaJob Title: Customer Service Representative · Company: Smart Employment Services · Location: Yerwada, Viman Nagar, Kharadi, Hinjewadi (Pune, India) · **Job Description**: · Smart Employment Services, a leading job placement consultancy, is currently seeking enthusiastic and custom ...
-
Customer Service Representative
1 week ago
United Consulting Pune, IndiaCUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE ) · CONTACT · - FRESHER / GRAD/ UNDER GRAD · - EXPERIENCE ( MINIMUM 6 MONTH INTO INTERNATIONAL VOICE) · - UK/US ROTATIONAL SHIFTS OR FIXED SHIFT WITH WEEKEND OFF · - FREE CAB FACILITY · - SALARY MAX UPTO 6 LPA ( EXPERIENCED) ...
-
Customer Service Representative
1 week ago
United Consulting Pune, IndiaCustomer Service Representative · - UK Based Captive Voice Profile · - Salary max 39,500 + Perks · - Location: MAGARPATTA ( PUNE) · - Free Pick up and Drop · - Freshers/ Graduate/ Undergraduate · - UK shifts with 2 rotational off · **Job Types**: Full-time, Regular / Permanent · ...
-
Customer Service Representative
5 days ago
Vibrantzz Management Services Pune, IndiaWe are looking for Customer Service Representative · Location : Yerawda,Pune · Experience : 1 Year experience in International BPO mandatory · Qualification : Graduate/Undergraduate can apply · Salary : in hand · Shifts : US/UK/Australian · **Salary**: ₹20, ₹35,000.00 per month · ...
-
Customer Service Representative
5 days ago
United Consulting Pune, Maharashtra, India**CUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE )** · **CONTACT- · Monday to Friday 11:00 A.M to 8:00 P.M)** · - FRESHER / GRAD/ UNDER GRAD · - EXPERIENCE ( MINIMUM 6 MONTH INTO INTERNATIONAL VOICE) · - UK/US ROTATIONAL SHIFTS OR FIXED SHIFT WITH WEEKEND OFF · - FREE CAB ...
-
Customer Service Representative
1 day ago
United Consulting Pune, India**CUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE )** · **CONTACT ** · - FRESHER / GRAD/ UNDER GRAD · - EXPERIENCE ( MINIMUM 6 MONTH INTO INTERNATIONAL VOICE) · - UK/US ROTATIONAL SHIFTS OR FIXED SHIFT WITH WEEKEND OFF · - FREE CAB FACILITY · - SALARY MAX UPTO 6 LPA ( EXPER ...
-
Customer Service Representative
1 day ago
LOUD Media and Entertainment Pvt. Ltd. Pune, Maharashtra, IndiaA customer service representative (CSR) is responsible for interacting with customers to address inquiries, resolve issues, and provide assistance. · **Key responsibilities**: · - **Issue Resolution**: They work to resolve customer complaints or problems, which may involve troubl ...
-
Customer Service Representative
3 days ago
LOUD Media and Entertainment Pvt. Ltd. Pune, IndiaA customer service representative (CSR) is responsible for interacting with customers to address inquiries, resolve issues, and provide assistance. · **Key responsibilities**: · - **Issue Resolution**: They work to resolve customer complaints or problems, which may involve troubl ...
-
Automation Services Representative
1 week ago
LeadToRev Pune, IndiaJob Title: Automation Services Representative · Location: Seasons Mall, Magarpatta, Pune, Maharashtra 411013 · Job Summary: · **Responsibilities**: · 1. Set up and maintain processes using our company's platform · 2. Ensure processes are set up correctly and running smoothly · 3. ...
-
Customer Service Representative
3 days ago
United Consulting Pune, India**CUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE)** · - **Customer Service International Voice process**: · - **Grad or Undergrad**: · - **Freshers or Experienced**: · - **Location: Magarpatta**: · - **24*7 Rotational Shifts+ 2 week off**: · - **Work from office job role** ...
-
Customer Service Representative
1 week ago
SKF Pune, Maharashtra, IndiaRequisition ID: Job Category: Sales & Customer Service- Career level: Specialist- Contract type: Permanent- Location: Pune, IN**About SKF** · SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through i ...
-
Customer Service Representative
11 hours ago
United Consulting Pune, India**CUSTOMER SERVICE REPRESENTATIVE ( INTERNATIONAL VOICE )** · **CONTACT ** · - FRESHER / GRAD/UNDERGRAD · - EXPERIENCE ( MINIMUM 6 MONTHS INTO INTERNATIONAL VOICE/ DOMESTIC COMAPNY) · - UK/US ROTATIONAL SHIFTS OR FIXED SHIFTS WITH WEEKEND OFF · - FREE CAB FACILITY · - SALARY MAX ...
-
Member Service Representative
1 week ago
Mushey Vibromek Automotive Pune, India**Experience: - year**: · **Location: Pune**: · **Overview**: · A Member Service Representative provides support and service to clients of a membership-based organization, such as a bank or insurance agency. They respond to requests and complaints, make sales, process orders and ...
-
Customer Service Representative
3 days ago
Opportunity Placement Services Pune, IndiaJob Function : Customer Service Representative · preferred · Industry : CRM/CallCentres/BPO/ITES Location : Pune · Salary : 20 to 34ctc : Graduate · KEY SKILLS: Able to communicate in proper english, excellent verbal and written english · A "Customer Service Representative" must ...
-
Customer Service Representative
1 week ago
Bangalore strategic solutions Pune, Maharashtra, India**Job Title: Customer Service Representative( International Voice Process)** · **Location: Pune** · - We are currently seeking a motivated and customer-focused individual to join our customer service · - team at Travel Inc. As a Customer Service Representative, you will be respon ...
-
Customer Service Representative
4 days ago
Elementik Technologies Pvt Ltd Pune, IndiaAs a Customer Support Representative, your primary responsibility will be to assist customers with their inquiries, concerns, and issues regarding products or services. You will act as the main point of contact for customers, providing them with information and resolving any prob ...
-
Customer Service Representative
1 day ago
Tech Mahindra Pune, Indialooking for immidate joiner · - Listen to customers' concerns, issues and questions regarding there order shipment trackment related issue. · - Resolve customers' concerns and answer customers' questions to your best ability · - Maintain a positive attitude and calmly respond to ...
-
Customer Service Representative
1 day ago
LOUD Media and Entertainment Pvt. Ltd. Pune, Maharashtra, IndiaA customer service representative (CSR) is responsible for interacting with customers to address inquiries, resolve issues, and provide assistance. · **Key responsibilities**: · - **Issue Resolution**: They work to resolve customer complaints or problems, which may involve troubl ...
Associate, Client Service Representative I - Pune, India - BNY Mellon
Description
Associate, Client Service Representative I G grade
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We're seeking a future team member for the role of Team Lead, Client Processing to join our FX Operations team. This role is in Pune (Hybrid)
In this role, you'll make an impact in the following ways:
To be successful in this role, we're seeking the following:
At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:
Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.