Assoc Servce Ops Exp-servc Del - Bengaluru, India - Microland

Microland

Verified Company

Bengaluru, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Additional details

Level

P3
Requirement location

India

Bengaluru
Number of Position
1
Employment type
ML
Cluster/Group
Microland Delivery
Business Unit
US
Department
US
Job Description:

The Developer/System administrator should be responsible for tool administration and support:
All the ITSM Modules

User Administration:

Creation of user, roles, assignment groups.

Reporting:

Import or export of data.

Hands on experience with client scripts and business rules.
Knowledge of web based development languages; specifically JavaScript, Ajax, HTML, CSS
UI Actions/ UI policy/ Access Control Lists, etc.
Knowledge of integrations
- web service, RestAPI.
Understanding of integration capabilities in ServiceNow platforms.
Knowledge to support, bi-directional integrations between monitoring tool and ServiceNow.
Knowledge to support external data feed integration to an external reporting engine.
Strong working knowledge of ServiceNow platform and infrastructure components.
Knowledge on Oracle DB, UNIX, and Web servers (Apache / Tomcat).

v IT Infra support experience is must in a global environment
Minimum of 2+ years of ServiceNow development experience.
Maximum of 4 years of experience in working with ITSM tools.
Deep understanding of system and ITSM modules in ServiceNow.
Experience with implementations and/or migrations to the ServiceNow platform.
Practical experience with troubleshooting performance issues and working knowledge of tools provided by ServiceNow to troubleshoot performance related issues.
Strong communication skills, both written and verbal, with the ability to describe technical solutions in terms of the business