Client Onboarding - Bengaluru, India - JPMorgan Chase Bank, N.A.
Description
Your role is located in India and supports the Client Onboarding Management Team in the management and execution of a wide range of strategic and tactical initiatives and control agenda across Asia Private Bank Onboarding teams.
Responsibilities:
- Support senior management in serving as the regional liaison for the Global teams in matters relating to operational procedure updates, ensuring delivery of relevant training and communications impacting business and/or process changes
- Oversee the calendar of procedural updates, ensuring timelines are met and procedures are uptodate and ensure that revisions to existing procedures are published in a timely manner
- Manage multiple knowledge channels for Client Onboarding teams, ensure changes are embedded in our documents and people
- Responsible for document management and taxonomy, such as forms & templates e.g. Account Opening documents, Forms Master, Maintenance Rules, Account Opening Document Matrix etc.
- Manage Appendix / Policies / Standards related changes across Asia, facing off with stakeholders e.g. Global Financial Crime Compliance, Business Initiatives and AML Compliance
- Lead Global Financial Crime Compliance and Compliancerelated asks across Asia
- Work closely with document owners and other relevant teams to ensure necessary elements are included in the procedures / user guides including change management, proper approvals and signoffs
- Design framework and monitor adherence to records management, data and privacy policies for our internal documents
- Track and manage milestones and dependencies to ensure effective understanding and communication between core team and stakeholder community
- Ensure projects are all rigorously governed and documented
- Manage endtoend forms management lifecycle, including forms development, maintenance, uplift and publication
- Collaborate closely with forms / template owners, process owners, and other business / support teams to ensure wellestablished processes are in place during forms management
- Develop process flows for strategic initiatives and assisting in the development of operating models.
Required Qualifications, Skills and Capabilities:
- Bachelor's Degree in Accounting, Finance, or Business preferred
- Minimum 5 years of experience in financial services/banking industry, with a demonstrated trackrecord of delivery and/or relevant experience in KYC or Client Onboardingrelated procedures or documentation analysis, or relevant risk and control management
- Familiarity with regulatory landscape across Asia
- Capable of managing both Business activities as well as strategic initiatives
- Capable of managing both Business activities as well as strategic initiatives
- Continuous improvement and change management mindset, questioning conventional ways of managing the business and driving change to improve processes
- Analytical and review skills with the capacity to think laterally and convey an understanding of the big picture and draw the correct conclusions from reviews
- Actively engaging in project requirement meetings; influencing design and functional requirements through analysis; providing thoughtful input to ensure business needs are met; identifying and documenting project gaps, impacts, and risks
- Conduct GAP analysis and identify key areas of risk or concern and impact to the business. Coordinate working groups, business forums and governance meetings
- Draft, review, and assist with communicating issues and action plans effectively through project implementation, and govern and track their progress through remediation and closure Maintain effective communication with stakeholders and business partners with the purpose of informing interested parties on all key milestones, accomplishments, programs, activities and overall successes
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
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