Customer Care Executive - Bengaluru, Karnataka, India - NeoLotex Business Solutions Pvt Ltd

NeoLotex Business Solutions Pvt Ltd
NeoLotex Business Solutions Pvt Ltd
Verified Company
Bengaluru, Karnataka, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Handle a large volume of inbound and outbound calls in a timely manner:


  • Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary:
-
Identify customer needs, research issues, resolve complaints, and provide solutions:


  • Maintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation team:
-
Recommend improvements for systems and processes to boost organizational efficiency

Salary:
₹15, ₹20,000.00 per month


Schedule:

  • Day shift

Education:


  • Diploma (preferred)

Experience:


  • Customer support: 1 year (preferred)
- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Ability to Commute:

  • Bengaluru, Karnataka (required)

Ability to Relocate:

  • Bengaluru, Karnataka: Relocate before starting work (required)

Work Location:
In person
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