Delivery Architect - Gurugram, Haryana, India - Orange
Description
votre rôle:
M ission / Role purpose
A Delivery Architect's accountability is to build a well-constructed solution that takes all factors into account - key stakeholders, business objectives, technology strategy, security requirements - and that can be handed off to the deployment team for successful and on-time delivery and to the operations team for efficient and SLA commitments.
Overall accountability & responsability
- E2E technical responsibility for delivery of the Enterprise network solution for customers,
- Accountable/Key contributor for the technical aspects of the solution definition including features for implementation and operations,
- Accountable/Key contributor for the technical aspects of the solution delivery through to successful live operations,
Pre & Post-Sales Engagement
- Support Presales & bidteam for the technical qualification for the customer's service management needs, well versed with design to cost approach and techniques,
- Technical validation of Enterprise Network Architecture with solution centric approach & in line with OBS operational ecosystem,
- Participate in solution demo & pilots success of customized requirements,
- Assess & qualify security risks, capacity and performance parameters.
Embedded in the solution definition, delivery team and service operationalization
- Work with Post sales teams for the successful delivery of the solution
- In partnership with Project management accountable for technical delivery and to ops
- Participate in Architecture discussion to work through design, security, partners, customer IT tooling needs and other key parameters,
- Delivery Architect provide insight and views on the customer ITSM tools integration, monitoring solutions of the customer requested solution, Front end customer / vendor in terms of technical design / issues / discussion / evolution where need arises.
**key accountabilities
**key result / decision areas (outcomes)
Technical Expertise in Solution Design qualification
Working under the responsibility of the Entreprise Architect
- Early engagement during the Pre-Sales phase
- Contribute to Customer workshop participation,
- Key contributor of customer network solution definition, design, qualification & validation,
- Ensure compliance with already, implemented network architecture and solutions,
- Support the technical qualification for the customer's service management needs, well versed with design to cost approach and techniques,
- Design validation and Customer acceptance
- Validate and qualify operationally the HLD
- Provide complementary design documentation for implementing the solution
- Facilitate and support a lab and/or contribute to proofofconcept for new solutions Support the first few Customer pilot site implementationsTechnical Expertise in Solution Transition & Deployment
- Own network design to ops documentation
- Create the Customer technical documentation for delivery and operational entities,
- Decide the project implementation process with lead Project Manager on the high level interlock,
- Technical alignement of network deployment team
- Enlist the technical knowledge required for the scope of the project to let the manager select the deployment team.
- Analyze the resource capacity, coverage & availability and feedback to the Lead PM and let him confirm if that would meet the project plan
- Onboard the designated deployment team & service management team on Customer technical design specific requirements.
- Technical drive of the Customer network transition
- Contribute with PM to define the transition plan
- Setup the discovery strategy & set requirements expected from customer to secure the transition
- Alignment with the Customer Asset & Data Manager for inventory uploading,
- Prepare upfront the takeover technics with automation
- Technical drive of the Customer network transformation
- Contribute with PM to define the transformation plan
- Setup the transformation strategy & set requirements expected from customer to secure the transition
- Alignment with the Customer Asset & Data Manager for Site Survey, inventory
- Prepare upfront the transformation technics with automation
- Participate actively to Handover to Operation,
- Povide insight and views on the customer ITSM tools integration, monitoring solutions of the customer requested solution to meet SLA,
Technical Expertise in Solution Operation
- Technical Support in term of Network Security Management : adhoc assessment of vulnerability impact based on customer design and devices configuration.
- Technical support in term of Incident Management : Provide guidance and support during major incidents & escalations.
- Technical support in term of Problem Ma
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