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    Customer/Snr Customer Relations Executive- Singapore Institute of Retail Studies - Thane, India - Careers@Gov

    Careers@Gov
    Careers@Gov Thane, India

    Found in: Talent IN 2 C2 - 5 days ago

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    Full time
    Description
    [What the role is]

    To attend to and advise customers on SIRS' courses and services, provide career advisory and placement. Conduct business development including identifying new opportunities, establish partnerships, lead generation and sales.

    [What you will be working on]

    • Conduct training needs analysis to help customers enrol in relevant courses for skills development & career growth.
    • Provide career advisory and placement services.
    • Manage a sales portfolio to achieve targets.
    • Identify new opportunities, establish partnerships, generate leads and achieving sales.
    • Curate and/or collaborate with partners to organise online/physical outreach events such as job fairs, roadshows, etc.
    • Perform related admin and operation duties including report submission.
    • Support front-line duties and any other duties as assigned.

    [What we are looking for]

    • Relevant qualification in Business, Hospitality, Marketing or any related discipline.
    • At least 3 year(s) of relevant experience in Customer Service, Business Development and Sales.
    • Work experience with community organisations, trade associations and other partner.
    • Proficient in using MS Office. Skills in using any design software and social media tools will be an advantage.
    • Possesses a positive attitude with friendly disposition, business- and customer-centric mindset and able to work in a fast-paced environment.
    • Good oral and written communication, as well as interpersonal skills

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