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    Data Analyst - Bengaluru, India - Movate

    Movate
    Movate Bengaluru, India

    Found in: Appcast Linkedin IN C2 - 1 week ago

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    Description

    Role – Data Analyst

    Mandatory Skills – Powerbi, SQL, Python

    Location – Bangalore

    Key Responsibilities:

    Data Analysis and Management:

    · Ensure accuracy, consistency, and integrity in data analysis and management.

    · Coordinate data infrastructure updates in line with analytical goals.

    · Improve and preserve client metadata and data systems.

    Analytics and Insights Development:

    · Conduct Exploratory Data Analysis (EDA) and hypothesis testing to discover impactful insights.

    · Contribute to the creation and optimization of analytical models for strategic decision-making.

    · Utilize advanced analytics to address complex business challenges and improve case deflection strategies.

    Advanced Reporting and Visualization:

    · Create in-depth reports and visual presentations using PowerBI and Salesforce.

    · Convert intricate data findings into comprehensible visual reports.

    · Collaborate on dashboard design and updates to meet changing business requirements.

    Case Deflection Optimization:

    · Analyze key metrics to identify and leverage opportunities for case deflection enhancements.

    · Work cross-functionally to develop and implement strategies that improve case deflection processes.

    · Monitor and evaluate the effectiveness of case deflection initiatives, suggesting further improvements.

    Workforce Management Reporting:

    · Develop and manage sophisticated workforce management reports using Genesys software.

    · Analyze workforce performance metrics to identify trends, forecast demand, and recommend optimizations for workforce distribution and resource allocation.

    · Collaborate with management and stakeholders to ensure that reporting functions are fully integrated, addressing operational needs and enhancing performance efficiency.

    Collaboration and Communication:

    · Provide valuable insights and recommendations by collaborating with diverse teams.

    · Present complex data insights in a simplified, understandable manner to a variety of stakeholders.

    · Engage in team efforts, offering analytical expertise and insights.

    APPLY;

    Note - for immediate response Share your updated resume at with below details;

    Details Required:

    Total Experience –

    Experience in SQL–

    Relevant Exp in Powerbi-

    Relevant Exp in Python-

    Current CTC –

    Expected CTC –

    Notice Period – (If serving, please mention LWD) -

    Any Offer – (If yes, please mention Offer amount) -

    Current Location –

    Preferred Location –

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