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    Customer Service - New Delhi, India - Theau Technical Live

    Theau Technical Live
    Theau Technical Live New Delhi, India

    3 days ago

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    Description
    Job Requirements

    Job Title: Customer Service (WFH)

    Company Name: Theau Technical Live

    Location: New Delhi, India

    Remote: Yes

    Job Type: Full-time

    Salary: £24, £35,500.00 per month

    Employment Type: Regular/Permanent

    Job Description:

    Are you passionate about providing exceptional customer service? Join our team at Theau Technical Live as a Customer Service representative. We are looking for individuals with excellent communication skills and preferably with experience in the BPO industry (voice/non-voice). As a Customer Service representative, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding support. Freshers with good communication skills are also welcome to apply. This is a full-time position that offers a competitive salary.

    Responsibilities:

    Provide excellent customer service by addressing customer inquiries and resolving issues

    Utilize effective communication skills to assist customers professionally

    Handle customer interactions through various channels (voice/non-voice)

    Adapt to different shifts as required

    Serve as a brand ambassador by maintaining a positive and customer-centric approach

    Collaborate with team members to ensure timely and effective resolution of customer concerns

    Preferred Profile:

    Experience in non-voice customer service is preferred

    Excellent communication skills

    Flexibility to work in different shifts

    Experience in handling international/domestic customers is a plus

    FAQs:

    Q: Is this a remote position?

    A: Yes, this position allows you to work remotely from your location.

    Q: What is the salary range for this position?

    A: The salary for the Customer Service position at Theau Technical Live is £24, £35,500.00 per month.

    Q: What are the working hours for this role?

    A: The working hours for this full-time position will be communicated during the selection process.

    Q: How can I apply for this position?

    A: To apply for this position, please create an Indeed account and proceed to the company website for the application process.


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