CRM-collection & Grievance (Female) - Noida, India - Amiscent Careers

Amiscent Careers

Verified Company

Noida, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

JD For
CRM-Asst.
Manager

Department Name:

CRM
NumberofPositionRequired:2

Gender:
Female

JobTitle:
Collection Grievance

SrCoordinator-AsstManager(Female)

JobOverview:

TheCollectionCoordinatorwillplayavitalroleinensuringthetimelycollectionof commonareamaintenancefeesandutilitybillsetcfromtenants/Brandswhile alsoaddressinganygrievancesorconcernstheymayhave

Thisroleiscrucialto maintainingsmoothoperationswithinourproperties KeyResponsibilities:

Collection&GrievanceCoordination:

Coordinatethecollectionofcommonareamaintenancefeesandutilitybills, propertySalescollectionfromtenants/Brandsinaccordancewithlease agreementsandpropertymanagementpolicies.
Monitorandtrackpaymentschedules,sendingremindersandnotificationsas necessarytoensurepromptpayments.
Collaboratewiththefinanceandaccountingteamstoreconcilepaymentsand maintainaccuraterecords.

Investigateandresolvediscrepanciesordisputesrelatedtobillingorcharges.

Workcloselywithtenantstoaddressquestionsorconcernsregardinginvoices andcharges.
Provideregularreportsoncollectionstatusandoutstandingbalancesto management.
Serveastheprimarypointofcontactfortenantgrievancesandinquiriesrelatedto commonareamaintenancefeesandutilitybillsetc.
Documenttenantcomplaintsandissues,categorizingthemforanalysis.
Collaboratewithpropertymanagementandaccountingteamstoinvestigateand resolvetenantgrievancespromptly.
Communicatewithtenantstoprovideupdatesongrievanceresolutionsand ensuretenantsatisfaction.
Identifyopportunitiesforprocessimprovementstoenhancetransparencyand tenantrelations.

Requirements:

Bachelor'sdegreeinbusiness,finance,Marketing.

BCA,Bcomwillbeprefered.

Provenexperienceinpropertymanagement,collections.
Strongcalculationandcommunicationskills,bothwrittenandverbal.
Excellentproblemsolvingandconflictresolutionabilities.
Familiaritywithleaseagreementsandpropertymanagementpractices.
ProficiencyinMicrosoftOffice,Googlesheetandpropertymanagementsoftware isdesirable.
Highlyorganizedanddetailoriented.
Abilitytoworkcollaborativelyinateamenvironment.
Exceptionalinterpersonalskillsandacustomercentricmindset.
Abilitytoadapttochangingprioritiesandmultitaskeffectively.

Experience-2-5Years

Salary-Upto30k

Salary:
Up to ₹30,000.00 per month

Ability to commute/relocate:

Noida,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 3 years (required)

Work Location:
In person

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