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    Associate Technology Manager - Pune, India - SwarVed Enterprises and Corporate Solutions

    SwarVed Enterprises and Corporate Solutions
    SwarVed Enterprises and Corporate Solutions Pune, India

    1 day ago

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    Description

    Job Description :
    Good working experience of Linux/Unix & Windows, and clear understanding of Data Center, OS and Storage concepts

    • Must have understanding of database concepts like Clustering, Replication and NOSQL Concepts and ability to use DB tools.
    • Internet Technologies: Virtualization, Cloud Computing, DNS, Web and Application Servers like Tomcat, WebLogic, basic html/javascript, etc.
    • Basic understanding of the mobile technologies and concepts like PlayStore/AppStore, GCM/FCM, APNs, etc.
    • Must have knowledge on IT security and software, Antivirus, Firewall, Networking, Server support.
    • Able to use MS-Office and Project Management tools
    • Must be able to follow and execute instructions specified in user guides, emails to run, monitor and troubleshoot system.
    • Take calls and remotes of customer issues and provide prompt and accurate resolution/feedback to customers.
    • Must be able and willing to document activities, procedures, reports etc.
    • Ensure proper recording and closure of all issues.
    • Should be ready to work for extended shifts and travelling to client site, if needed.
    • Working individually and Leading a team.
    • Analytical mindset and ability to work in pressure.
    • Good customer management skills bundled with good communication skills
    • Understand business scenarios and recommend changes to products to fulfill customer needs.
    )
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