Jobs
>
Mumbai

    Cloud Solution Architect - Mumbai, India - Microsoft Corporation

    Microsoft Corporation
    Microsoft Corporation Mumbai, India

    1 week ago

    Default job background
    Paid Work
    Description

    With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

    As a Cloud Solution Architect, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Microsoft 365 Enterprise Services technical subject matter expertise you will lead technical conversations with customers to drive value from their MS investments, including identifying resolutions to issues blocking customer success projects. This is a customer facing role and is flexible in that you can work up to 50% from home.

    Responsibilities

    Customer Centricity

    • Customer Satisfaction: Drive positive Customer Satisfaction, and become a trusted advisor to customers and partners, by leveraging M365 Enterprise Services (Exchange online, SharePoint Online, Teams, Teams Phone, M365 Apps, Azure AD, Endpoint Mgmt Security & Compliance) expertise to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes
    • Customer/Partner Insights: Provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.

    Business Impact

    • Usage (Cloud & Support) Growth: Develop opportunities to drive Customer Success business results by working with business and technical decision makers to ensure they understand Microsoft's M365 value proposition and get value from their investment in the Microsoft technology.
    • Resolution of Customer Blockers: Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of M365 services & technical subject matter expertise. Lead the technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP.

    Technical Leadership

    • Learn It All: Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals
    • Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey.

    Spl mention: Deep dev sckills required in Sharepoint, MS Teams, power Platform and Copilot Studio/AOAI

    10+ years of experience in Sharepoint Dev, Teams Dev and Power Platform

    Qualifications

    Required/Minimum Qualifications (RQs/MQs)

    Bachelor's degree in computer science, Information Technology, Engineering, Business, or related field AND 2+ years' experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

    Additional or Preferred Qualifications (PQs)

    • 2-10 years experience working in a customer-facing role.
    • 2-10 years experience working on technical projects.
    • Deep knowledge of solution architecture, design, implementation, and/or support of Cloud and/or AI Fundamentals/ Search indexing/M365 Apps/Graph API
    • Certification in one or more of the following technologies: M365 & Azure fundamentals, Graph API, SharePoint.
    • Business Analysis: Identify business needs and determine solutions to business problems, process improvement, organizational change, or strategic planning and policy development.
    • Journey Mapping Skills: Be the M365 Copilot subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops with both BDMs and ITDMs
    • Relationship Building: Proven track record of building deep relationships with BDM & senior IT executives in large or highly strategic accounts. Experience in managing various stakeholder relationships, leading value proposition conversations to get consensus on solution/projects.
    • Collaboration and Communication: Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Presentation skills with a high degree of comfort with both large and small audiences.
    • Technical Solution Development: Developing technical solutions and ability to design, customize, or reapply technical solutions based on customer/partner needs or demands.
    • Foundational-level knowledge of cloud services, SaaS Solutions, distributed computing, such as standard practices, considerations, and benefits.
    • Foundational understanding of data engineering, MS Graph, OpenAI platform, deep learning and neural networks.
    • Domain experience M365 and Azure solutions, and understanding of how Security, compliance, and identity solutions can span across these solution areas to provide a holistic and end-to-end solution.
    • Competitive Landscape knowledge of cloud platforms. Technical aptitude and experience to learn new cloud technologies and understand relevant cloud market trends.
    • Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
    • Breadth of technical experience and knowledge, with depth / SME in AI fundamentals and two or more of the following solutions.
    • M365 Apps (esp Teams, VIVA
    • SharePoint Online & Search indexing
    • M365 Copilot
    • Graph API
    • MS Graph
    • Teams Messaging Extensions
    • Programing languages
    • IDM

    Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ) .


  • Vtechys LLC

    Solution Architect

    6 days ago

    Vtechys LLC Mumbai, India

    **Role & Responsibility**: · **8-10 Years expereince need** · Solution Design: Collaborate with stakeholders, such as business analysts, project managers, and developers, to understand business requirements and translate them into technical solutions. Create solution designs, inc ...

  • Ideal Personnel Search Point P Ltd

    Solution Architect

    3 days ago

    Ideal Personnel Search Point P Ltd Mumbai, India

    Solution Architect, JSW One · Java · SQL · Solutions Architect · About JSW One · Technology · JSW One Platforms is a venture founded by the world-renowned JSW group. · JSW One is our integrated technology platform that seeks to transform India through increased transparency, trus ...

  • Databricks

    Solutions Architect

    5 days ago

    Databricks Mumbai, India

    **What we look for**: · As a **Solutions Architect** (Analytics, AI, Big Data, Public Cloud), you will guide the technical evaluation phase in a hands-on environment throughout the sales process. You will be a **technical advisor **internally to the sales team, and work with the ...

  • Tech Data

    Solutions Architect

    1 week ago

    Tech Data Mumbai, India

    **Job Purpose**: · Working with the Tech Data Sales Team, the Solution Architect is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Solution Architect als ...

  • Qpad Technology India Pvt Ltd.

    Solution Architect

    20 hours ago

    Qpad Technology India Pvt Ltd. Mumbai, India

    Give in-depth and high level technical presentation to customers. · - Develop and deliver technical training for sales and partners. · - Support sales with technical and project consultancy at meeting to capture and define customer's requirements. · - Review technology/service of ...

  • Bentley Systems

    Solution Architect

    6 days ago

    Bentley Systems Mumbai, Maharashtra, India

    **Solution Architect - Water** · **Location**:Delhi/Mumbai, India · **Position Summary**: · As the Solution Architect in Solution Engineering (SE), your role is pivotal in driving the growth of Annual Recurring Revenue (ARR) in APAC as a brand specialist who is a Water Industry D ...

  • Bristlecone

    Solution Architect

    1 week ago

    Bristlecone Mumbai, India

    Job Title: · Solution Architect - Enterprise Architect · **Job Description**: · - We are looking for talent that wants to be a part of the transformative journey with us at Bristlecone _( · ) · ABOUT US: · Our transformative solutions in Digital Logistics, Cognitive Manufacturing ...

  • uncia technologies private limited

    Solution Architect

    2 days ago

    uncia technologies private limited Mumbai, India

    Role Specification**:Solution Architect** · About the Role: Solution Architect is responsible for creating and implementing the product architecture that satisfies the intended business requirements from clients. They begin by gathering business needs, learning the requirements' ...

  • L&T Cloudfiniti

    Solutions Architect

    6 days ago

    L&T Cloudfiniti Mumbai, India

    **We are hiring people like you**: · L&T is a team of more than 50000 professionals spread across the globe. We combine a proven track record and professional skills, woven together with a culture of trust & caring. Consistently rated among the best employers in the country, L&T ...

  • Pivotree

    Solution Architect

    1 week ago

    Pivotree Mumbai, India

    **Reporting to**: VP, Architecture Introduction: Our goal at Pivotree is to help accelerate the future of frictionless commerce. We will help lead this change over the next decade because we believe a future where technology is embedded intimately into all aspects of our everyday ...

  • Sampoorna Computer People

    Solution Architect

    6 days ago

    Sampoorna Computer People Mumbai, India

    **Job Summary** · - Experience: · Years · Location: · Mumbai · - Designation: · Solution Architect - PET · Degree: · BCA, BE-Comp/IT, BE-Other, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other, MCA, MCM, ME-Comp/IT, ME-Other, MSc-Comp/IT, MSc-Other, MTech-Comp/IT, MTech-Other · ...

  • BNP Paribas

    Solution Architect

    1 week ago

    BNP Paribas Mumbai, India

    SOLUTION ARCHITECT - MICROSOFT.NET (JOB NUMBER: FRE000235) · **About BNP Paribas Group**: · **BNP Paribas Group is a leading European bank with a strong global footprint across 72 markets and more than 202,000 employees.** The Group provides corporates, institutional and private ...

  • Wipro Limited

    Solution Architect

    3 days ago

    Wipro Limited Mumbai, India

    Overview: · **Role Purpose** · - The purpose of the role is to create exceptional architecturalsolution design and thought leadership and enable delivery teams toprovide exceptional client engagement and satisfaction._ · **Do** · - ** Develop architectural solutions for the new d ...

  • R3

    Solutions Architect

    2 days ago

    R3 Mumbai, India

    R3's Professional Services is comprised of innovative problem-solvers and strategic, fast-moving engineers and consultants who collaborate with customers to solve their challenges and build business solutions. As part of the post-sales organisation, Professional Services is respo ...

  • Integrated Personnel Services Private Limited

    Solution Architect

    2 days ago

    Integrated Personnel Services Private Limited Mumbai, India

    Job Description · - About Us · - Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies that exactly matching to the client's r ...

  • HIRINGNINJA

    Solution Architect

    5 days ago

    HIRINGNINJA Mumbai, India

    **Job Location: Mumbai / Goa** · **Responsibilities**: · - Code reviews, ensuring that the code follows best technical practices and design patterns · - Evangelize technical best practices, incorporate emerging solutions and employ scalable designs that can be easily adopted · - ...

  • BNP Paribas

    Solution Architect

    1 week ago

    BNP Paribas Mumbai, India

    SOLUTION ARCHITECT - DATABASE (JOB NUMBER: FRE000234) · **About BNP Paribas Group**: · **BNP Paribas Group is a leading European bank with a strong global footprint across 72 markets and more than 202,000 employees.** The Group provides corporates, institutional and private inves ...

  • RARR Technologies

    Solution Architect

    20 hours ago

    RARR Technologies Mumbai, India

    For LTIMINDTREE · Years- Full Time- MUMBAI, PUNE**Job Skills**: · SOLUTION ARCHITECT · MICROSERVICE ARCHITECTURE · BANKING · CLOUD · CORE BANKING · RETAIL BANKING · Experience: 13 + Years · Location : Pune, Mumbai · - 13+ years of experience · - Retail Banking Domain Knowledge re ...

  • MatchaTalent Global

    Solution Architect

    5 days ago

    MatchaTalent Global Mumbai, India

    We are now looking for a Solution Architect, who will be responsible for analyzing, designing and developing commercially viable end-to-end technical solutions based on the customer specifications and business needs. Responsible for short and long-term profitable business for Thi ...

  • citius tech

    Solution Architect

    1 week ago

    citius tech Mumbai, India

    **Location** · Mumbai, Pune, Bangalore, Chennai, Hyderabad, Noida · **Experience** · Years · As a · **Solution Architect** · Your key responsibilities include: · - Understand the principles and procedures of software engineering (e.g. SDLC, Agile) · - Participate in CRRT embedded ...