- Opportunity within a company with a solid track record of performance
- Join a market leader within Telecommunications
- Strong opportunities to progress your career
- Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
- Working closely with internal stakeholders to solve client issues.
- Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
- Developing account plans to enhance service delivery.
- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
- Partnering with the sales team to ensure that new customers are onboarded successfully.
- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
- Ensuring a high level of customer renewals.
- Building strong product expertise and providing training & ongoing support as required.
- Providing feedback and advocacy on customer pain-points to internal teams.
- Freshers candidates with excellent fluency in English can also apply
- Candidates have to do International Inbound Outbound calls.
- Able to do Lead Generation.
- Fluency in English is a must.
- Able to work in Night shift (US Shift)
- Working Hours: 9 Hours shift
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Alumni Relations Associate
4 days ago
Shri Vile Parle Kelavani Mandal Mumbai, India Unaided**Alumni Relations Associate** · **Competencies**: Must have excellent multitasking, attention-to-detail, organizational and · interpersonal skills with high energy and creativity. Strong desire and natural ability to deal with people. Ability to collaborate within a team in a fa ...
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Alumni Relations Associate
4 days ago
Narsee Monjee Institute of Management Studies (NMIMS) Mumbai, India**Alumni Relations Associate** · **Competencies**: Must have excellent multitasking, attention-to-detail, organizational and · interpersonal skills with high energy and creativity. Strong desire and natural ability to deal with people. Ability to collaborate within a team in a fa ...
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Associate - Client Relation
1 week ago
Link Intime India Private Limited Mumbai, IndiaJob Title : Associate - Client Relation · Job Description: · Deliver all reports to clients as per pre-agreed schedule · Obtain client approvals for ad hoc jobs and ensure proper documentation of the same · Coordinate all ad hoc activities like Postal Ballot, Annual reports dispa ...
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Public Relations Associate
4 days ago
HireMe Mumbai, India**One of the India 's largest digital health-tech platforms for haircare and hairloss is looking for experienced PR Associate, to be based in Mumbai. Must be from Cosmetics or Beauty Product Industry or Pharmaceutical Industry in D2C Org with relevant work experience.** · ** Rele ...
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Customer Relations Associate
1 week ago
Tatvartha Health Mumbai, IndiaTo deliver world class service and go out of your way to find solutions and make our Traya users delighted in a fast paced, structured customer care environment. · - To ensure complete ownership of customer Queries and guarantee end-to-end satisfaction with our services. · - List ...
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Guest Relation Associate
1 week ago
Quorum Club Mumbai, India**Job Responsibilities and Key Result Areas** · **Member Community** · - Engage with members and understand their preferences, and ensure they feel welcome at the Club · **Telephones** · - Ensure standards are achieved and maintained whilst handling telephones across the club · * ...
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Guest Relations Associate
1 week ago
True Fit Gourmet Mumbai, Maharashtra, IndiaJob Title: Guest Relationship Associate (Female) - True Fit Gourmet Cafe, Bandra · **Responsibilities**: · Welcome and greet guests in a warm and friendly manner upon arrival. · Assist customers in choosing menu items, providing detailed information about dishes and specials. · T ...
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Associate - Corporate Relations and Outreach
1 week ago
Indian Institute of Digital Education Mumbai, Maharashtra, India**Job Information**: · Work Experience · **1-3 years*** · City · **Mumbai*** · State/Province · **Maharashtra*** · Country · **India*** · Zip/Postal Code · **400058*** · Industry · **Placements*** · We are actively seeking an Associate Level professional for the role of Corporate ...
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Associate - Employee Relation Investigations
1 week ago
JPMorgan Chase Bank, N.A. Mumbai, IndiaJPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion · and operations worldwide. The firm is a leader in investment banking, financial services for consumers · and small business, commercial banking, financial transaction proce ...
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Site Guest Relations Associate
5 days ago
kaam keeda Mumbai, Maharashtra, India**ob Title: Site Hospitality/Site Guest Relations Manager** · **Job Location: Mumbai** · **Job Overview**: · - Seeking a courteous and attentive Site Hospitality/Site Guest Relations Officer to join our Site team · - Responsible for creating a warm and welcoming atmosphere in our ...
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JPMorgan Chase Bank, N.A. Mumbai, IndiaYou are a strategic thinker passionate about driving solutions using financial services skills. You have found the right team. · As the Managed Solutions professional in our Investor Relations team you will spend each day defining, refining and delivering set goals for our firm · ...
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Client Relations Associate
3 days ago
GEEBEE Education Pvt. Ltd Nariman Point, Mumbai, Maharashtra, IndiaBeing well informed and updated about the admission process of Overseas · universities. · - Assisting the associates with the admission process to Overseas Universities. · - Coordinating and follow ups with the Overseas Universities to generate offer letters · for the students. · ...
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Guest Relations Associate
1 week ago
Brisk Mind Pvt Ltd. Sopara, India**Job Title**: Guest Relations Executive · **Type of industry**: Hotel / Retail /Commercials /Interiors · **Department /Function **:Operations · **Experience Required **:0-2 Years · **Location **:Nalasopara, Mumbai · **Qualification **:Any Graduate · **Duties & Responsibilities** ...
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Public Relations Associate
5 days ago
Genesis BCW Mumbai, IndiaGenesis BCW ), is looking for a Public Relations Associate for our Mumbai location. The individual will join our client servicing team for working with our Brands, Sports and Entertainment Practice. This Practice services clients in Sports, FMCG, Lifestyle, Entertainment, Food an ...
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Client Relation Associate
1 day ago
CallOne Consultants Pvt Ltd Mumbai, India Full timeWe are a reliable and fast-growing outsourcing human resource company that works with clients, providing them professional services of virtual employees who would work for our clients from our production offices in India towards lead generation, upselling products, data enrichmen ...
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Public Relations Associate-Mumbai
23 hours ago
Genesis BCW Mumbai, IndiaGenesis BCW ), is looking for an Public Relations Associate for our Mumbai location. The individual will join our client servicing team for working with our Brands, Sports and Entertainment Practice. This Practice services clients in Sports, FMCG, Lifestyle, Entertainment, Food a ...
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Investor Relations Associate/Analyst
1 week ago
Valorem Advisors Mumbai, IndiaInvestor Relations is the fastest growing financial markets field in India today and Valorem Advisors is a leader and one of the most differentiated players in Investor Relations management in India. · To know more about Investor Relations visit our website: · This job is based ...
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Public Relations Associate-Consumer
6 days ago
BCW Mumbai, IndiaGenesis BCW is looking for a Public Relations Associate for our Mumbai location. The individual will join our client servicing team for working with our Brands, Sports and Entertainment Practice. This Practice services clients in FMCG, Lifestyle, Sports, Entertainment, Food and B ...
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Public Relations Associate-Consumer
1 week ago
BCW APAC Mumbai, IndiaGenesis BCW is looking for a Public Relations Associate for our Mumbai location. The individual will join our client servicing team for working with our Brands, Sports and Entertainment Practice. This Practice services clients in FMCG, Lifestyle, Sports, Entertainment, Food and B ...
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Ares Management Corporation Mumbai, India Full timeDescription · Summary: · Ares is currently searching for a highly motivated, detail-oriented team player to join as an Associate on the Alternative Credit ("Alt Credit") Product Management and Investor Relations Team in the Mumbai office. Ares is a leading participant in the gl ...
Client Relation Associate - Mumbai, India - Snaphunt
Description
The Offer
The Job
You will be responsible for :
The Profile
The Employer
Our client is a reliable and fast-growing outsourcing human resource company that works with clients, providing them with professional services of virtual employees who would work for our clients from our production offices in India towards lead generation, upselling products, data enrichment, direct email marketing, backend processing, market research and appointment setting with aim of helping businesses grow and reach their business goals.