- Desired Experience:
- Computer OS/Peripherals troubleshooting
- Handling Different PC Operating Systems ( Windows 7/8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
- Excellent End-user computing skills.
- Good knowledge of Infrastructure support.
- Strong analytical and problem-solving capabilities
- Well-organized and highly detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information
- Windows OS (e.g. XP, Vista, Windows 7, 10)
- Microsoft Office applications
- PC Laptop hardware
- PC Laptop peripherals, including printers
- Mobile devices
- Active Directory
- Exchange
- Apple OS
- SCCM
- PC Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
- 2+ year of relevant experience.
- What next?
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Desktop Support Officer-Bangalore, Karnataka, India - bangalore, India - Axiom Technologies
Description
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
IT Skills and Experience
Personal Attributes:
In-depth knowledge of:
Basic knowledge of:
IT Qualifications
At least two of the following:
Experience in a similar role
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @
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