Telcaller- Female - Surat, India - Jainam Broking Limited
Description
Key Responsibilities:
- Make outbound calls to prospective customers using a provided list or database.
- Introduce and explain our products/services to potential customers.
- Handle objections and address customer inquiries effectively to provide accurate information.
- Follow a script and use sales techniques to persuade customers and secure appointments, meetings, or sales.
- Maintain a clear and detailed record of each call and the outcome in the CRM system.
- Collaborate with the sales/marketing team to achieve targets and meet sales objectives.
- Participate in regular training sessions to stay updated about product features and sales techniques.
- Achieve weekly and monthly call and sales quotas.
- Build and maintain a positive rapport with potential and existing customers.
- Stay informed about industry trends, competitors, and customer preferences.
Qualifications and Skills:
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Proven experience as a telecaller, telemarketer, or similar role is advantageous.
- Excellent verbal communication skills and a professional phone etiquette.
- Ability to remain patient, composed, and persuasive in challenging situations.
- Strong listening skills and the ability to understand customer needs and concerns.
- Familiarity with CRM software or systems is preferred.
- Basic computer skills including familiarity with word processing and spreadsheet software.
- Resultsdriven with a focus on meeting and exceeding sales targets.
- Exceptional time management and organizational abilities.
- Ability to work well both independently and within a team.
Note:
This job description indicates the general nature and level of work performed by the Tele-caller within this role.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Management retains the discretion to add or change the duties of the position at any time.Salary:
₹10, ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Work Location:
In person
Speak with the employer
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