- Assist staff with the installation, configuration, and ongoing usability of desktops, laptops, computers, printers, peripheral equipment, and software within established standards and guidelines.
- Work on recording, tracking, and documenting the service desk request, including actions taken through to the final resolution
- Configure, install and troubleshoot Windows/MAC and supported applications
- Configure and troubleshoot mobile devices such as smartphone-Android iPhone, including mobile security software
- Provide consistent, excellent customer service support to management levels and all end-users
- Work with infrastructure and site ops teams as appropriate to determine and resolve end-user problems
- Work IT helpdesk tickets to closure promptly and assist employees in resolving issues
- Administer and Troubleshoot VPN Access, including Azure multi-factor authentication
- Maintain and troubleshoot network printers and peripheral devices
- Administer user access to Active Directory and Single Sign-On
- Track internal assets to ensure accurate inventory records
- Configure and relocate computer equipment as required
- Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
- Work with cross-functional teams for On/Offboarding and Asset Management.
- Procure hardware for new hires and end-of-life equipment You have
- 5+ years of overall IT application and tool experience
- 3+ years of Lead experience
- Experience in a corporate helpdesk environment
- Experience with Azure Active Directory, Google Workspace, Microsoft 365, Slack, ServiceNow, Atlassian Tools, Jamf, and Zoom preferred
- Experience with Windows On-premise Active Directory
- Experience supporting PC, MAC, and Mobile devices
- Knowledge of Anit-virus solutions, Encryption, and Mobile Device Security
- Experience working with external vendors to report and resolve issues
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Systems Data Support Analyst-3
1 week ago
Caterpillar Bengaluru, India**Career Area**:Information Technology**: · Caterpillar is an Equal Opportunity Employer (EEO). · Not ready to apply? Submit your information to our Talent Network here. ...
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IT Support Analyst
3 days ago
Excellence and Eminence LLP Bengaluru, IndiaJob Description · We are looking for IT Support Analyst with 6 to 8 Yr of Experience for our esteemed client for Bangalore Location · Key Skills: End User Support, Printer and Network, critical Patching, Windows 10 and 11 · This is an immediate requirement. Please apply if you ca ...
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Support Analyst
1 week ago
Squarepoint Capital bangalore, India Full timeSquarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and ...
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IT Support Analyst
1 day ago
Excellence and Eminence LLP Bengaluru, IndiaWe are looking for IT Support Analyst with 6 to 7 Yr of Experience for our esteemed client for Bangalore Location · Key Skills : End User Support, Printer and Network, critical Patching, Windows 10 and 11 · This is an immediate requirement. Please apply if you can join within 30 ...
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IT Support Analyst
3 days ago
Excellence and Eminence LLP Bengaluru, IndiaWe are looking for IT Support Analyst with 6 to 8 Yr of Experience for our esteemed client for Bangalore Location · Key Skills: End User Support, Printer and Network, critical Patching, Windows 10 and 11 · This is an immediate requirement. Please apply if you can join within 30 d ...
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IN-Support Analyst
1 week ago
Blue Yonder bangalore, IndiaScope: · We are looking for an experienced Desktop/Laptop Engineer with at least 8 years of relevant experience to join our team. · The ideal candidate will have a strong background in desktop and laptop support, including hardware and software troubleshooting, deployment, and ...
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Support Analyst
5 days ago
Blue Yonder Bengaluru, IndiaWe are looking for an experienced Desktop/Laptop Engineer with at least 8 years of relevant experience to join our team. The ideal candidate will have a strong background in desktop and laptop support, including hardware and software troubleshooting, deployment, and maintenance. ...
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System Support Analyst
5 days ago
Diversified Bengaluru, IndiaJob Summary: · System Support analyst will be part of the Business Systems User Support team responsible for providing application support for the entire corporate user base for over 1500 employees nationwide. This person should have a successful track record of providing White g ...
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PMO Support Analyst
1 week ago
SMARTSTREAM TECHNOLOGIES INDIA DISTRIBUTOR PRIVATE LIMITED Bengaluru, IndiaVacancy Name · PMO Support Analyst · Location City · Bangalore · Description · SmartStream, a global software and managed services provider to the world's top banks, asset managers, custodians and broker dealers, has an excellent opportunity for a Project Management Office (PMO) ...
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Technology Support Analyst
1 week ago
Stats Perform bangalore, IndiaOverview · Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. · Through the latest AI technologies and machine learning, we combine decades' worth of d ...
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Technical/IT Support Analyst
5 days ago
JLL bangalore, IndiaAbout the role · #JLLTechAmbitions Jones Lang LaSalle, an international commercial real estate firm, is seeking for a support Analyst. JLL is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of r ...
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Technical/IT Support Analyst
5 days ago
JLL Bengaluru, IndiaAbout the role · #JLLTechAmbitions · Jones Lang LaSalle, an international commercial real estate firm, is seeking for a support Analyst. JLL is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of ...
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System Support Analyst
6 days ago
Diversified Bangalore City, IndiaJob Summary: System Support analyst will be part of the Business Systems User Support team responsible for providing application support for the entire corporate user base for over 1500 employees nationwide. This person should have a successful track record of providing White glo ...
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Platform Support Analyst
1 week ago
Thomson Reuters bangalore, IndiaPlatform Support Analyst · This role is part of a high performing team of talented SRE specialists who provide world-class support for Corporate Services HR. You will be responsible for day-to-day operations for the applications you support, working as part of a larger global tea ...
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PMO Support Analyst
1 week ago
SMARTSTREAM TECHNOLOGIES INDIA DISTRIBUTOR PRIVATE LIMITED bangalore, IndiaVacancy NamePMO Support AnalystLocation CityBangaloreDescriptionSmartStream, a global software and managed services provider to the world's top banks, asset managers, custodians and broker dealers, has an excellent opportunity for a Project Management Office (PMO) Support Analyst ...
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Application Support Analyst
2 weeks ago
Thomson Reuters Bengaluru, India Full timeAs an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world's leading provider of intelligent information, we wa ...
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Application Support Analyst
1 week ago
Thomson Reuters bangalore, IndiaAs an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world's leading provider of intelligent information, we wa ...
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Support Analyst 1
1 week ago
Bastian Solutions bangalore, IndiaJob Overview · Are you afraid of falling into the rut of doing the same thing day in day out? Join Bastian Solutions' Unified Support Team – no problem is the same and no day is the same · This is not your standard desktop support role. Bastian Software Solutions is currently ...
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Application Support Analyst
1 week ago
Philips bangalore, IndiaJob Title Application Support Analyst Job Description Job Title : Application Support Analyst · In this role, you have the opportunity to make life better · Looking at the challenges the world is facing today Philips' purpose has never been more relevant. So, whatever your ro ...
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PMO Support Analyst
1 week ago
SMARTSTREAM TECHNOLOGIES INDIA DISTRIBUTOR PRIVATE LIMITED Bengaluru, IndiaVacancy NamePMO Support Analyst · Location CityBangalore · DescriptionSmartStream, a global software and managed services provider to the world's top banks, asset managers, custodians and broker dealers, has an excellent opportunity for a Project Management Office (PMO) Support A ...
IT Support Analyst II - bangalore, India - LegalZoom
Description
Description
About LegalZoom We're here to make legal help accessible to all. LegalZoom transformed the legal industry by launching our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts.As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further.With us, you'll do work as rewarding as it is challenging with a team where every voice matters, and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions. Overview We are expanding our team internationally and looking for someone to lead the way as our End User Services team grows. We're looking for an End User Services Lead to assist our employees with internal IT infrastructure, including but not limited to local network connectivity, access management, and Windows/MAC desktop and laptop technical support. Someone who can research and resolve incident tickets for our Windows infrastructure, VPN, and cloud-based tools. Must have good communication skills and compassion for every LegalZoom employee needing our assistance. You will
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