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    IT Support Analyst - Bengaluru, India - Excellence and Eminence LLP

    Excellence and Eminence LLP
    Excellence and Eminence LLP Bengaluru, India

    2 weeks ago

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    Description
    We are looking for IT Support Analyst with 6 to 7 Yr of Experience for our esteemed client for Bangalore Location

    Key Skills : End User Support, Printer and Network, critical Patching, Windows 10 and 11

    This is an immediate requirement. Please apply if you can join within 30 days or close to 30 days.

    Roles & Responsibilities :

    Provide day to day end-user support for a fleet of 1000+ PC's.

    • PCs, Printer and Software support
    • Installation, Configuration & Troubleshooting
    • Support PC Upgrades / Refresh and IT security end critical patching.
    • Responsible for Asset Management and tracking (PC's, Printers, Accessories).
    • IT support for the planned network and server outages.
    • Microsoft Azure virtual desktop support.
    • Work with Global teams on different time zones.

    Requirements :

    • Graduate with 6 to 7 years' experience in IT Infrastructure field
    • Effective problemsolving skills and ability to work independently.
    • Knowledge in Windows Operating System (OS V10 & V11) and cloud networking principles (VPN, DNS).
    • Knowledge in Active Directory, ServiceNow, Asset management, network troubleshooting.
    • Candidate should have excellent communication skills and be good team player.
    • Candidate should be willing to work in rotating first or second shift.
    )
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