Jobs
>
Bengaluru

    Senior Tech Writer - Bengaluru, India - Cloud Software Group

    Default job background
    Description

    Senior Technical Writer (IC3)

    What we are looking for:

    The Cloud Software Group Information Development team invites candidates to apply for a Senior Technical Writer post, associated with producing technical content for its various products. A Senior Technical Writer is responsible for producing customer-facing product documentation using Agile documentation processes and adhering to the defined writing and style standards.

    Position Overview:

    We are looking for a technical writer who can handle assignments of medium to large scope where analysis requires review of a variety of factors and oftentimes collaborating, interacting, and communicating with senior team members within and outside of the department. A Senior Technical Writer spends a majority of their time developing content for product releases, including terminology and UI labelling. As such, editorial proficiency and attention to detail are of utmost importance. There are also opportunities to support blogging, technical support notes and other content streams.

    Roles and Responsibilities:

  • Perform various levels of writing and editing, including crafting original copy, substantive editing, copyediting, and proofreading
  • Produce UI content for a variety of audiences, from end-user to highly technical
  • Produce content for products, wireframes, storyboards, detailed specifications, and other assets with guidance from an editorial lead
  • Attentive to detail – style, terminology, voice and tone
  • Able to iterate rapidly and create multiple solutions
  • Creates documentation plans to align with engineering sprints and product release schedules. The plan requires little, if any, review by Managers/more senior Technical Writers.
  • Research — participates in requirements review to ensure a thorough understanding of each technology/component/release. Reads and assimilates information from other documentation such as technical specifications.
  • Owns the technical accuracy of content whilst gaining a broader understanding of Cloud Software Group technologies.
  • Be the first customer. Try out features on your own before documenting it for the customer.
  • Should be able to learn new products and technologies quickly and have the versatility to move between projects.
  • Manages own schedule effectively and meets agreed upon deadlines consistently.
  • Participates in schedule commitment. Expected to create and maintain a project schedule, when appropriate. Communicates schedule status and pending issues with release lead and documentation manager. Able to identify and escalate when schedule moves off track. Starts to propose solutions to issues as they arise.
  • Receives little instruction on day-to-day work, beyond general instructions on new assignments.
  • Provides feedback to other authors regarding content.
  • Performs work relatively independently, attending meetings, proposing plans and schedules, and gathering information.
  • Expansion of professional contacts to those outside of Product Documentation (e.g., Developers, Test, etc.), and deeper understanding of Cloud Software Group technologies, and overall socialization of the editing process.
  • Successfully load balances workload across multiple assignments
  • Continues to develop in a number of areas, including:
  • Seeking out opportunities for global team impact.

    Actively helping others on the team.

    Representing local team at cross-departmental committees, councils, etc.

    With coaching, expected to propose options for solving issues as they arise.

    Basic Qualifications (Education, Certification, Training, Experience):

  • Bachelor's degree in English, Engineering, journalism, technical writing, or a related field.
  • Minimum of 7+ years technical writing experience.
  • Aptitude or experience in information development/writing in cloud apps, server virtualization or related fields.
  • What are the key characteristics that would make you an ideal candidate:

  • Requires strong written and verbal communication skills, attention to detail, and ability to adhere to agreed schedules.
  • Demonstrated experience writing and editing desktop software, web applications, and/or mobile apps.
  • Familiar with platform standards for UI text, best practices for collaborative writing and editing, and user-centric design and development processes.
  • Requires strong written and verbal communication skills, attention to detail, and ability to adhere to agreed upon schedules.
  • Subject matter expert using tools needed in the role.
  • Solid understanding of writing and communication best practices (e.g., task-based authoring, structured authoring, chunking information, writing for reuse, etc.).
  • Solid and repeatable understanding of project planning in an Agile environment as well as adherence to processes and guidelines.
  • Able to set personal schedules and meet deadlines.
  • Motivated and positive - Maintains an open and winning attitude.
  • Works cooperatively and communicates effectively with others.
  • Proactively seeks help from managers, leads, and domain experts when needed.
  • Proactively identifies and solves problems, improves personal skills, and assists team members.
  • Drive and willingness to go the extra mile with a strong work ethic.
  • About Us:

    Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

    Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

    If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at - or email us at for assistance.


  • Absolute Sports Pvt. Ltd.

    Tech Writer

    1 week ago


    Absolute Sports Pvt. Ltd. Bengaluru, India

    This is a remote position. · Sportskeeda is looking for highly motivated andpassionate tech writers who understand everything hardware andsoftware. Applicants must be able to prove their expertise in broadareas of technology and gaming hardware starting from smart homeproducts to ...

  • Cloud Software Group

    Tech Writer

    1 week ago


    Cloud Software Group Bengaluru, India Full time

    Technical Writer, Product & Technology · Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you ShareFile is now going back to our roots as a standalone business unit to focus on our ...

  • TIBCO

    Tech Writer

    3 days ago


    TIBCO Bengaluru, India

    Technical Writer, Product & Technology · Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you ShareFile is now going back to our roots as a standalone business unit to focus on our S ...

  • Absolute Sports Pvt. Ltd.

    Gaming Tech Writer

    1 week ago


    Absolute Sports Pvt. Ltd. Bengaluru, India

    This is a remoteposition. · TheOpportunity · Experience:01 year ofexperience · Natureof Employment: Contract · Sportskeeda is looking for highlymotivated and passionate gaming tech writers who understandeverything hardware and software. Applicants must be able to provetheir exper ...

  • Absolute Sports Pvt. Ltd.

    Gaming Tech Writer

    6 days ago


    Absolute Sports Pvt. Ltd. Bengaluru, India

    This is a remote position. · The Opportunity · Experience: 0-1 year of experience · Nature of Employment: Contract · Sportskeeda is looking for highly motivated and passionate gaming tech writers who understand everything hardware and software. Applicants must be able to prove th ...

  • Absolute Sports Pvt. Ltd.

    Gaming Tech Writer

    6 days ago


    Absolute Sports Pvt. Ltd. Bengaluru, India

    Job Description · This is a remote position. · The Opportunity · Experience: 0-1 year of experience · Nature of Employment: Contract · Sportskeeda is looking for highly motivated and passionate gaming tech writers who understand everything hardware and software. Applicants must b ...

  • Mphasis

    Tech Writer I

    3 days ago


    Mphasis Bengaluru, India Full time

    Job Description · Role: Technical Writer · Job Summary – · We are looking for a Technical Writer. · Years of experience needed – ·  4 - 7 years of relevant experience as a technical writer. · Technical Skills: ·  Research, plan and produce technical documentation in various ...

  • Cloud Software Group

    Sr Tech Writer

    2 days ago


    Cloud Software Group Bengaluru, India Full time

    You are an information developer with 7+ years of experience in creating content at product development companies, with good conceptual understanding of networking and cloud technologies. You have good written and oral communication skills in English language and ability to artic ...


  • Hitachi Careers Bangalore, India

    Description: · Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in d ...

  • 9Mediaonline

    B2b Content Writer

    5 days ago


    9Mediaonline Bengaluru, Karnataka, India

    **B2B Content Writer (Ad-Tech Experience Preferred)** · **Job Title: B2B Content Writer - Ad Tech Agency** · We're looking for a B2B Content Writer with a flair for storytelling and a deep understanding of the ad-tech landscape. In this role, you'll craft compelling narratives th ...

  • 9Mediaonline

    B2b Content Writer

    1 week ago


    9Mediaonline Bengaluru, Karnataka, India

    **B2B Content Writer (Ad-Tech Experience Preferred)** · **Job Title: B2B Content Writer - Ad Tech Agency** · We're looking for a B2B Content Writer with a flair for storytelling and a deep understanding of the ad-tech landscape. In this role, you'll craft compelling narratives th ...

  • Rapid Global Business Solutions

    Content Writer

    5 days ago


    Rapid Global Business Solutions Bengaluru, India

    2-3 years of experience in tech content preferably in AI, Blockchain, Fintech (Tech writer) · - Excellent communication ...


  • Aeries Technology Bengaluru, Karnataka, India

    Job Id: Aeries/760/23-24 · Industry IT-Software / Software Services / testing · Location Bangalore · Experience Range 3 - 5 Years · Qualification Graduation · **Job Description*** · **About Us** · **About Business Unit** · **Roles and Responsibility** · Vertical Content Writer - ...


  • ThoughtSpot Bengaluru, India

    Global SEO Content Writer · Bangalore, Bengaluru North, Karnataka, India · **What makes ThoughtSpot a great place to work?** · To make our dent in the universe, we seek employees with unique identities, backgrounds, and perspectives that want to build an inclusive, respectful com ...

  • CafUp

    Newsletter Editor

    1 week ago


    CafUp Bengaluru, India

    **Responsibilities**: · - Assisting with the curation and selection of news articles and stories relevant to the tech, finance, and business industries · - Writing and editing content for our daily newsletters, including headlines, summaries, and article snippets · - Assisting wi ...


  • Metyis Bengaluru, India

    We are looking for a B2B Copywriter with 3-5 years of experience as a technical writer, copywriter, journalist or a similar role, to join our team in Bangalore. · * · What we offer* · * · Become part of a fast growing international and diverse team. · - A balanced work environmen ...

  • Scintillate Alliance Private Limited

    Content Writer

    1 week ago


    Scintillate Alliance Private Limited Bengaluru, India

    Job Summary: · **Responsibilities**: · Pitch Writing: · Develop persuasive pitches for various purposes, including media outreach, partnerships, and business development. · Tailor pitches to different audiences and platforms, ensuring a compelling and effective communication stra ...


  • Otis Bengaluru, India

    Date Posted: · :00 · Country: · India · **Location**: · Block G&H (Tulip), 8th Floor, Embassy Tech Village, Sarjapura Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka,560103, India. · As a Workday Reporting Writer you will be responsible for ensuring the successful desig ...

  • Blufig Digital Private Limited

    Content Writer

    1 week ago


    Blufig Digital Private Limited Bengaluru, India

    We are looking for a Content Writer in the B2B Domain. · You possess a passion for writing. · Have innovative ability to create successful marketing campaigns. · Are eager to learn and scale. · Love to work in collaboration with a team. · **Responsibilities**: · Content Developme ...

  • TIGI HR SOLUTION PVT PVT LTD

    Content Writer

    1 day ago


    TIGI HR SOLUTION PVT PVT LTD Bengaluru, India

    Position**:Content Writer (SaaS, WordPress)** · Experience**:1 to 3 Years** · Salary**:Upto 8 LPA (66000/Per Month)** · Job Location**:Bengaluru - Work form Office** · Notice Period**:Immediate to 30 Days** · We are looking for awesome content writers to join our team. If you're ...