Sales Support Management - Gurugram

Manage and support client accounts via JIRA or similar ticketing system. · ...

Nexgentek is seeking a skilled IT Support Engineer to manage and support enterprise IT infrastructure, · ensure system reliability, and deliver responsive technical support to internal teams.This position plays a critical role in maintaining secure, stable, · and scalable IT oper ...

We are looking for an Account Manager – Support who can partner with our US-based Account Managers to manage client relationships and drive value delivery. · Work with client data to identify trends, risks, and opportunities. · Use SQL and other reporting tools to extract, clean, ...

Manage and lead team members to ensure continuous coverage and performance. · Monitor operations, implement procedures, communicate incidents to stakeholders, · track customer feedback and satisfaction metrics. · ...

Serve as the primary contact for support escalations for gStore applications. · ...

About Exotel · Exotel is a leading provider of AI transformation to enterprises for customer engagement and experience. · As the Manager of Technical Support, you will be the cornerstone of our post-sales success, · ...

About the Role: As the Manager of Technical Support, you will be the cornerstone of our post-sales success... · ...

+ · + Evaluate, recommend, implement, and maintain support and service applications and tools. · + Tecnical skills not mentioned in this job description but can be inferred from the title as Software Support Manager is responsible for managing software related issues so it requir ...

We are seeking an experienced IT Service Manager to oversee the delivery of IT services and ensure alignment with our business objectives. · Oversee the planning, execution, and optimization of IT service delivery processes. · Ensure all IT services meet quality standards and ser ...

The Support Escalation Manager will handle customer recovery and problem resolution with a focus on customer listening, empathy, and meaningful resolution that inspires customer loyalty. · ...

The job is for Sales Support Management. It involves working in the backend of sales/business process and pricing/quoting of Telecom products. · ...

Lead and mentor the Support team to deliver timely query resolutions. · Oversee end-to-end resolution of tickets. · Analyze tickets trends alongside product analytics to uncover recurring issues. · ...

We are seeking an experienced IT Service Manager to oversee the delivery of IT services and ensure alignment with our business objectives. · Service Delivery Management: · Oversee the planning, execution, and optimization of IT service delivery processes. · ...

About the company VMock empowers students and professionals worldwide with AI-driven personalized career guidance.We are an equal opportunity employer committed to diversity, equity, and inclusion for all. · Lead, mentor and manage the Support team to deliver timely accurate quer ...

+Serve as the primary escalation point for all gStore application support issues. Oversee and mentor the gStore Support Engineering team to ensure operational excellence and SLA adherence. · +Serve as the primary escalation point for all gStore application support issues. · Overs ...

+Improve customer service experience and create engaged customers. · +Take ownership of customers issues and follow problems through to resolution. · Set a clear mission and deploy strategies focused towards that mission. · +Benefits+ · ...

Delhivery is India's leading fulfillment platform for digital commerce. · ...

The Sales Support Manager will provide sales support to the sales team by understanding client/sales team requirements and translating them into specific deliverables from a sales support standpoint. · Understand client/sales team requirements & translates the business requiremen ...

The Customer Support Manager will lead a team of customer support representatives and oversee daily support operations across channels. · Lead, coach and develop a team of customer support representatives · ...

We are seeking an experienced and customer-focused Client Relationship & Service Manager to manage and nurture relationships with HNI and Ultra-HNI clients. · ...