CRM Executive - Mumbai, Maharashtra, India - Acme Services
Description
Managing the entire customer life cycle i.e. Issuing welcome letter, Demand Letters, -Collections, Receipts, Agreement, Cancellations etc till the final handover of property.- Ensuring collections/receivable is as per company norms, tracking of customer dues, monitoring outstanding payments & collection targets.
- Interacting with customers for timely payment on demand generated and following up with them.
- Make sure that given targets are achieved on time.
- Acknowledging customers queries promptly and treating them in a courteous manner.
- Timely responding to customers inquiries, concerns & complaints to keep customer satisfaction.
- Maintaining & preparing MIS of all payments & customers.
- Assisting team members internally for smooth functioning of work.
- Non negotiable: Willing to travel across Mumbai (Central, Western, Harbour) to all the sites.
- Should be open to the idea of working from a site office, if required.
- Have experience coordinating with different teams.
Salary:
₹40, ₹55,000.00 per month
Application Question(s):
- What is your CTC??
- What is your current location?
Experience:
- CRM: 2 years (preferred)
Work Location:
In person
Speak with the employer
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