CRM Executive - Mumbai, Maharashtra, India - Acme Services

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Managing the entire customer life cycle i.e. Issuing welcome letter, Demand Letters, -Collections, Receipts, Agreement, Cancellations etc till the final handover of property.

  • Ensuring collections/receivable is as per company norms, tracking of customer dues, monitoring outstanding payments & collection targets.
  • Interacting with customers for timely payment on demand generated and following up with them.
  • Make sure that given targets are achieved on time.
  • Acknowledging customers queries promptly and treating them in a courteous manner.
  • Timely responding to customers inquiries, concerns & complaints to keep customer satisfaction.
  • Maintaining & preparing MIS of all payments & customers.
  • Assisting team members internally for smooth functioning of work.
  • Non negotiable: Willing to travel across Mumbai (Central, Western, Harbour) to all the sites.
  • Should be open to the idea of working from a site office, if required.
  • Have experience coordinating with different teams.

Salary:
₹40, ₹55,000.00 per month


Application Question(s):

  • What is your CTC??
  • What is your current location?

Experience:


  • CRM: 2 years (preferred)

Work Location:
In person


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