Front Desk Receptionist - Alipur, India - Candes Technology Pvt Ltd
Description
Retreat Hotel is seeking a friendly and professional Receptionist to join our team at our Alipur location in Delhi.As the first point of contact for our guests, the Receptionist plays a crucial role in providing excellent customer service and creating a positive impression of our hotel.
Responsibilities:
- Greet guests and visitors in a warm and welcoming manner.
- Answer phone calls and respond to inquiries promptly and courteously.
- Handle guest reservations, checkins, and checkouts efficiently.
- Provide information about hotel facilities, services, and local attractions to guests.
- Assist guests with their requests and resolve any issues or complaints in a timely manner.
- Maintain a clean and organized reception area.
- Handle administrative tasks such as sorting and distributing mail, and managing bookings.
- Collaborate with other hotel staff to ensure smooth operations and guest satisfaction.
- Follow hotel policies and procedures at all times.
Requirements:
- Proven experience as a Receptionist or similar role is preferred.
- Excellent communication and interpersonal skills.
- Friendly and approachable demeanor with a strong customer service orientation.
- Ability to multitask and prioritize tasks effectively in a fastpaced environment.
- Proficiency in using computers and basic office software.
- Knowledge of hotel management software is a plus.
- Flexibility to work shifts, including evenings, weekends, and holidays.
Salary:
₹15, ₹20,000.00 per month
Schedule:
- Day shift
Application Question(s):
- What is your current salary?
- What is your salary expectations?
Experience:
- total work: 3 years (preferred)
Ability to Commute:
- Alipur, Delhi (required)
Ability to Relocate:
- Alipur, Delhi: Relocate before starting work (required)
Work Location:
In person
Speak with the employer
Application Deadline: 16/02/2024
Expected Start Date: 15/02/2024
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