Service Desk Support-l1, Bangalore - Bengaluru, India - Noventiq
Description
About us:
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Parent Organization - Noventiq
Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London.
The company enables, facilitates, and accelerates digital transformation for its customers' businesses, connecting 75,000+ organizations from all sectors with hundreds of best-in-class IT vendors, alongside its services and solutions.
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to know more about us.
Position Details:
Role:
Service Desk Support
Experience: 1-2 Years
Location:
Bangalore
Job Overview:
This role will collaborate with clients and vendors to deliver required services.
What you'll do:
- Performing Technical Service Desk for End User.
Required Skills:
- Call handling, Ticket sanitization,
- ITSM tools (Manage Engine
- Service Desk Plus),
- SOP based telephonic support to End users,
- Coordinate with EUS team.
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