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    Team Leader - Noida, India - Tribiz India

    Tribiz India
    Tribiz India Noida, India

    2 weeks ago

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    Description

    Overview:

    The TeamLeader plays a crucial role in leading and managing a team toensure the successful achievement of organizational goals. They areresponsible for providing guidance direction and support to teammembers fostering a positive and productive work environment anddriving team performance.

    KeyResponsibilities:

    • Supervise and leada team of employees
    • Set clear team goals andKPIs
    • Delegate tasks and setdeadlines
    • Monitor team performance and providefeedback
    • Assist team members with tasks whennecessary
    • Develop and implement strategies toimprove team productivity
    • Encourage creativityand risktaking within the team
    • Conduct regularperformance evaluations
    • Manage and resolveconflicts within the team
    • Ensure team membershave the necessary resources andsupport
    • Motivate teammembers
    • Lead byexample
    • Ensure adherence to company policiesand procedures
    • Collaborate with other teamleaders to drive operational excellence
    • Reporton team performance to seniormanagement

    RequiredQualifications:

    • Bachelors degree in arelevant field or equivalent workexperience
    • Proven experience in a leadership orsupervisory role
    • Excellent communication andinterpersonal skills
    • Strong decisionmaking andproblemsolving abilities
    • Ability to leadmotivate and inspire a team
    • Good understandingof performance evaluationprocesses
    • Demonstrated ability to manage andresolve conflicts
    • Proficient in using relevantsoftware and tools
    • Ability to work underpressure and meet deadlines
    • Knowledge ofrelevant industry and regulatorystandards
    • Proven track record of achieving teamtargets and objectives
    • Strong organizationaland time management skills
    • Ability to adapt tochange and lead team throughtransitions
    • Certification in leadership ormanagement is aplus

    communication,teammanagement,call center development,callingcards

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