Tellecalling - Hyderabad, India - Green Park Hotels & Resorts ltd.
1 week ago
Description
Roles and Responsibilities
- Answering calls and resolving queries about product or company.
- Noticing significant subtitles of every discussion.
- Conveying verbal acknowledgments of offers to our Sales group for closing.
- Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
- Maintains operations by following policies and methodology and functional changes.
- Keeps up quality service by adhering to organization guidelines.
- Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
- Responding to inquiries concerning things or the organization
- Posing questions to comprehend client necessities and close sales
- Considering the details of each offering and staying side by the side of updates to these contributions.
- Acquiring and updating an individual's contact details.
Requirements:
- Proven experience as a telesales representativeor other customer service role.
- High school diploma; Any Graduate/Diploma will be added advantage.
- Excellent knowledge of the English language, both spoken & writing.
- Proven track record of successfully meeting sales quota over the phone.
- Ability to switch communication styles
Skills
- Proficient in communication and interpersonal skills
- Research and recordkeeping skills
- Verbal communication
- Outstanding negotiation skills to resolve issues and address complaints
- Data entry skills
- Closing skills
- Telephone skills
Salary:
₹17, ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Application Question(s):
- Are you comfortable with work location at Begumpet in Hyderabad
- How good are you with your communication skills ?
- Can you join immediately ?
Experience:
- total work (preferred)
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