QA Associate-msc - Gurugram, Haryana, India - Moody's

Moody's

Verified Company

Gurugram, Haryana, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

As a QA Associate, you will work in a dedicated team supporting a global Quality Assurance (QA) framework.

In this role you will be required to understand an operational process, identify inconsistencies based on understanding MIS policies and procedures, liaise with global stakeholders to investigate and remediate inconsistencies, provide a high level of service and track and report on activity.

Responsibilities Include:

Source required documents to perform a QA review including outreach to internal customers if needed.
Welldeveloped ability/aptitude to perform QA reviews with a high level of accuracy; maintain capture rate of 99.5% or greater in identifying documentation inconsistencies
Record observations in a comprehensive manner to facilitate hand offs and follow ups.
Proactively liaise with Credit Rating Analysts and partner groups to investigate inconsistencies, discuss MIS policies, procedures and guidelines, and remediate inconsistencies prior to set deadlines.
Collaborate with local and regional team members to solve problems, build consensus on and make recommendations for a path forward when faced with an obstacle or new scenario.
Actively liaise with team leaders and managers to discuss and resolve open questions and brainstorm ideas/opportunities to improve and strengthen the operating environment
Build knowledge and understanding of the tactical tools and broader operating environment including the MIS Credit Rating Process and related Policies, Procedures and Guidelines
Identify and proactively research issues, exceptions, and data discrepancies; escalate as needed and follow up to resolve
Support the manager with developing and updating process documentation (e.g. guidelines, FAQ's, manuals). Make recommendations for efficiency opportunities.

Qualifications:

Postgraduate in any stream with ~3 years of work experience, or graduate with minimum 4 years of work experience, with good academic record
Prior experience in Quality Assurance profile and/or relevant internship experience a plus.
Excellent attention to detail and ability to complete transactional processes without concentration lapses
Highly organized and efficient; able to complete multiple inprogress deliverables and move them forward
Strong performer with aim to learn and grow with the organization
Strong MS office skills, intermediate to advanced Excel skills and Power Point preferred
Strong verbal and written communication skills; ability to confidently put across the view point without getting intimidated by seniority or role of the audience
Solid presentation skills; capable of presenting points in concise and structured manner
Willing to take ownership and pride in the process and the team's deliverables, and motivated to provide a high level of service
Resourceful and proactive, continually seeking ways to make improvements in the process/team/work environment
Strong interpersonal skills; ability to work well within a team atmosphere as a supportive, helpful team member

Moody's is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet