Documents Verification - Vikas Puri, Delhi, Delhi, India - XIIMBA ECOSYSTEMS
Description
Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Handling customer concerns and complaints in a timely manner. - Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing.- Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests' feedbacks, etc.
- Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary.
- Strong problemsolving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.
Job Types:
Full-time, Permanent
Salary:
₹10, ₹16,900.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location:
In person
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