- 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings
- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls
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Support Engineer
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Support Engineer
2 weeks ago
ADCI - Tamil Nadu Chennai, India Full timeThe role of a Support Engineer in Quality Mechanisms (QM) Support Team, involves maintenance of the systems owned by QM Team and building tools and components for improving efficacy of the Operations team. QM Team owns the Quality Framework for detecting and surfacing quality iss ...
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IT Support Engineer
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CloudifyOps Pvt .Ltd Chennai, IndiaCloudifyOpsis a CloudDNA technology firm enabling businesses tomaximizeprofitabilitybecome more agile and innovative through our comprehensiveportfolioofCloud transformation DevOps consulting and Managed IT Services. Wearedrivenbypassion to deliver extraordinary value for our cus ...
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Support Engineer
3 weeks ago
HTC Global Services Chennai, IndiaMicrosoft windows 10/11 and Apple MacOS 13/14 · Microsoft O365 and microsoft M365 application and services · Internet browsers · Adobe Reader · Abobe creative suite · Autodesk AutoCAD · VPN Software · KACE/Intune patch management · ...
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IT Support Engineer
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Support Engineer
3 weeks ago
TrusTrace Chennai, IndiaYears ofExperience:2 to 3years · WorkLocation: Coimbatore /Chennai · Responsibilities: · AdvancedTroubleshooting: · Youll diagnose andsolve complex technical problems related to the software platform.This involves analyzing logs replicating issues and leveraging yourknowledge of ...
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Support Engineer
3 weeks ago
ADCI MAA 15 SEZ chennai, IndiaYou will be instrumental in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements. You will work directly with our business teams to solve their support needs wit ...
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Support Engineer
1 week ago
Coffeee Chennai, IndiaResponsibilities: · Ownership of Operational Metrics: · Taking responsibility for critical operational metrics, including Mean Time to Detect (MTTD), Mean Time to Resolve (MTTR), Mean Time to Acknowledge (MTTA), and meeting SLAs for resolution. · Incident Management: · Actin ...
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Support Engineer
2 weeks ago
Amazon Chennai, India permanentJob Description : · Amazon Global Store is looking for a seasoned Application Support Engineer to be based out of Chennai, who has hands-on experience in managing incidents, operational issues and driving operational excellence for large-scale services/systems. · Amazon Global S ...
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Support Engineering
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Global Pharma Tek chennai, India· Job Description: · • · Expert in SMD / SOIC packages / , component level rework . · • Should be able to debug, rework & recover HW (test devices) for engineering team . · • Should be able to derive BOM difference for HW upgrades. · • Take instructions from engineers and trans ...
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Application Support Engineer
2 weeks ago
Chargebee Chennai, IndiaSummary: · Advanced Solution Engineer acts as the Product SME for all the customer facing teams. The primary responsibility is to troubleshoot complex product issues and file JIRAs which need Product/Engineering expertise. · Responsibilities: · As an Advanced Solution engineer, y ...
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Technical Support Engineer
3 weeks ago
TivonaGlobal Technologies tamil nadu, IndiaWe are looking for a Technical Support Engineers for our next generation SAAS CRM platform. You will be responsible for configuring and troubleshooting our product and resolve our customers' technical issues. Our teams are dedicated to helping our customers see the benefits of ou ...
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Support Engineer
1 week ago
AstraZeneca chennai, IndiaJob Title: Support Engineer · Career Level - C2 · Introduction to Role: · Are you ready to disrupt an industry and change lives? We are looking for a Support Engineer to join our IT team. This role involves supporting the Clinical Development Applications, developing Muleso ...
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Product Support Engineer
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Azentio Software Pvt Ltd. chennai, India permanentAbout Azentio : · Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial s ...
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Support Engineer
6 days ago
AstraZeneca Chennai, IndiaJob Title: Support EngineerCareer Level - C2Introduction to Role:Are you ready to disrupt an industry and change lives? We are looking for a Support Engineer to join our IT team. This role involves supporting the Clinical Development Applications, developing Mulesoft/Snaplogic AP ...
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Technical Support Engineer
4 weeks ago
Sisco Jobs Chennai, IndiaJob Title: Technical SupportEngineer · Location: ChennaiIndia · Job Type:FullTime · Industry: Technology /CustomerSupport · RequirementsResponsibilities: · Respondto customer issues through calls chats andemails. · Configuretroubleshoot and resolve customerissues. · Manageticket ...
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Technical Support Engineer
6 days ago
Getinz Techno Services chennai, IndiaHiring for a leading SAAS Product company based in Chennai · About the Job · As a Technical Support Engineer, you will play a crucial role in ensuring client satisfaction by providing timely and effective technical assistance. · Roles and Responsibilities Handle incoming suppor ...
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Support Engineer L4
3 weeks ago
ADCI MAA 15 SEZ - K20 chennai, IndiaDo you want to develop the next generation Payments products for MENA's fastest growing e-commerce company? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? If so, join us on Amazon Payment Services . W ...
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Senior Support Engineer
4 days ago
ADCI - Tamil Nadu Chennai, India Full timeAre you interested in joining the team behind Amazon's newest innovation? Come help us work on world class software for our customers · The Amazon Kindle Reader and Shopping Support Engineering team provides production engineering support and is also responsible for providing mul ...
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IT Support Engineer
1 week ago
CloudifyOps Pvt .Ltd Chennai, India· CloudifyOpsis a CloudDNA technology firm enabling businesses tomaximizeprofitabilitybecome more agile and innovative through our comprehensiveportfolioofCloud transformation DevOps consulting and Managed IT Services. Wearedrivenbypassion to deliver extraordinary value for our ...
Support Engineer IV - Chennai, India - ADCI MAA 12 SEZ
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Description
Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations.We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales.
Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide.
Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed.
We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence.By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.
Key job responsibilities.Triage & resolve the issues using dashboards & Tools.· Drive root cause analysis of repeated issues.· Automate the solution for the repeated issues.
Develop solutions to aid operations and maintenance. Update knowledge book with new issues to be referenced in future. Review processes and look for optimizations and improvements.We are open to hiring candidates to work out of one of the following locations:
Chennai, TN, IND
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS