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    Support Engineer - chennai, India - ADCI MAA 15 SEZ

    ADCI MAA 15 SEZ
    ADCI MAA 15 SEZ chennai, India

    1 hour ago

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    Description

    You will be instrumental in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements.

    You will work directly with our business teams to solve their support needs with the existing applications and collect requirements and ways to improve their processes.

    You will be responsible for implementing, and maintaining the solutions you provide.

    You will work with our other technical teams to ensure the design is effective and complements our other tools, such as Laserfiche ECM, Concur, and other in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS.

    You will also be supporting enterprise-wide implementations of Web Applications/SaaS applications

    Successful candidates should:
    Have the ability to learn technical concepts quickly with a strong sense of urgency
    Have enthusiasm for working in a fast paced, rapidly changing environment
    Be a creative problem solver, who is passionate about innovation and customer experience.
    Have strong written and oral communication skills
    Can deal with ambiguity; work with minimum supervision.

    Basic Qualifications :
    2+ years of development or technical support experience
    Experience troubleshooting and debugging technical systems
    Experience in Unix
    Experience scripting in modern program languages

    You will have at least 1+ years' experience in supporting applications developed across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS.

    Supporting implementations enterprise-wide Web Applications/SaaS applications
    Integrating with on premise solution for SaaS applications
    Good knowledge of IT Support processes and SLA management.
    Good knowledge of MS SQL Server, and other databases
    Scripting Knowledge (Shell, Powershell)
    We are open to hiring candidates to work out of one of the following locations:
    Chennai, TN, IND

    BASIC QUALIFICATIONS

    • 2+ years of software development, or 2+ years of technical support experience
    • Experience scripting in modern program languages
    • Experience troubleshooting and debugging technical systems
    PREFERRED QUALIFICATIONS

    • Knowledge of web services, distributed systems, and web application development
    • Experience troubleshooting & maintaining hardware & software RAID
    • Experience with REST web services, XML, JSON
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