Tele Caller Executive - Delhi, Delhi, India - REAL ESTATE
Description
Job description
We are seeking enthusiastic and customer-oriented individuals to join our team as Tele callers.
If you have excellent communication skills and a passion for engaging with people, we encourage you to apply.
Exceptional communication and the capacity to switch up speaking approach
The capacity to adjust to challenging circumstances
The capacity to adjust to challenging circumstances
Should be fluent in English & Hindi.
Key Responsibilities:
1.
Customer Engagement:
- Handle inbound calls from existing and potential customers.
- Address customer inquiries, complaints, and feedback in a professional and courteous manner.
- Provide accurate information about our services, pricing, and promotions.
2.
Lead Management:
- Maintain accurate records of customer interactions, including details of inquiries, complaints, or comments.
- Update customer databases with contact information and call outcomes.
- Follow up with leads and prospects to nurture relationships and encourage conversions.
3.
Targets and Reporting:
- Meet or exceed daily, weekly, and monthly targets for call volume and sales conversions.
- Prepare regular reports on call activities, conversion rates, and customer feedback.
- Collaborate with the sales and marketing teams to optimize calling strategies and improve outcomes.
Qualifications:
- High school diploma or equivalent; additional education or training in communication or sales is a plus.
- Proven experience in telemarketing, customer service, or sales roles.
- Excellent verbal communication skills with a clear and pleasant telephone manner.
- Strong persuasion and negotiation skills.
- Ability to multitask and prioritize tasks effectively in a fastpaced environment.
- Basic computer skills.
Role:
TELECALLING EXECUTIVE
Industry Type:
REAL ESTATE DEVELOPER LTD COMPANY
Department:
CUSTOMER CARE
Location of Job:
- Dwarka,New Delhi
Employment Type:
Full Time, Permanent
Salary:
- Upto 20k
Experience:
- Min 15yrs
Neetu Arora
Zenith Resource Management
Job Types:
Full-time, Permanent
Salary:
₹10, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Education:
- Bachelor's (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- New Delhi, Delhi (required)
Ability to Relocate:
- New Delhi, Delhi: Relocate before starting work (required)
Work Location:
In person
Speak with the employer
- 91
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