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    Customer Service Representative - Navi Mumbai, India - Iqraplacement

    Iqraplacement
    Iqraplacement Navi Mumbai, India

    6 days ago

    Default job background
    Full time
    Description

    Walk-in Interview drive 10th Nov

    For The post of Customer service

    Required Graduation with Excellent Communication skills

    Fresher are welcome

    Salary 2.40lpa

    Fresher are welcome

    Job location kanjurmarg / Airoli

    Direct Responsibilities

    Answer customer queries professionally through all the servicing channels and provide

    information / resolutions within the specified turnaround time.

    Record and categorize all customer interactions.

    Interact with internal department for query resolution, maintain regular follow-ups.

    Provide regular updates to the Customer for attempted open cases.

    Adhere to the servicing escalation matrix so that specified TATs are achieved

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