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Customer Service Representative - Navi Mumbai, India - Iqraplacement
6 days ago
Description
Walk-in Interview drive 10th Nov
For The post of Customer service
Required Graduation with Excellent Communication skills
Fresher are welcome
Salary 2.40lpa
Fresher are welcome
Job location kanjurmarg / Airoli
Direct Responsibilities
Answer customer queries professionally through all the servicing channels and provide
information / resolutions within the specified turnaround time.
Record and categorize all customer interactions.
Interact with internal department for query resolution, maintain regular follow-ups.
Provide regular updates to the Customer for attempted open cases.
Adhere to the servicing escalation matrix so that specified TATs are achieved
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